CRG · 22 hours ago
Technical Writer II – AV Collaboration Technology
Salisbury, NC
Contract
Hybrid
Mid Level
3+ years expCRG is a leader in sustainable retailing with a focus on delivering excellence. They are seeking a Technical Writer II to support enterprise Audio/Video and collaboration technology initiatives, creating user-friendly documentation for non-technical audiences.
Staffing & Recruiting
Hiring Manager
Madison di Zerega
Responsibilities
Partner with digital media leadership to create end-user documentation, user guides, SOPs, and governance policies for Microsoft Teams Rooms and enterprise AV systems
Translate technical engineering documentation into clear, accessible materials for non-technical business users
Develop and maintain formal technical documentation, including processes, procedures, and architectural references
Support governance and review processes for next-generation collaboration and AV technologies
Review, improve, and rewrite existing documentation, including ServiceNow knowledge base articles
Apply creative design and visual storytelling techniques to enhance usability and adoption of documentation
Qualification
Required
3–5 years of experience in technical writing, preferably in technology, IT, or audio/visual environments
Proven ability to simplify complex technical concepts for non-technical audiences
Experience creating technical guides, procedures, and standards documentation
Strong ability to translate detailed technical input into clear, concise written content
Preferred
Familiarity with Microsoft Teams Rooms and enterprise Audio/Video technology (nice to have)
Experience creating and maintaining SharePoint sites
Experience writing and managing ServiceNow knowledge base articles
Company
CRG
CRG Corporation is a national Executive Search firm and Staffing agency. For the past three decades, we have supported corporations across the U.S.
501-1000 employees
H1B Sponsorship
CRG has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Jason S. Heller
Chief Operating Officer & Managing Partner
Dianne Gold
Managing Partner
Company data provided by crunchbase