Amazon Web Services (AWS) · 16 hours ago
Data Center Technician , DCC Communities
Atlanta, GA
Full-time
Onsite
Entry Level
$29/hr - $52/hr
1+ years expAmazon Web Services (AWS) is seeking a Data Center Technician to join their dynamic team. The role involves maintaining data center operations, performing hardware and network diagnostics, and collaborating with various stakeholders to ensure service availability.
Artificial Intelligence (AI)Cloud ComputingConsultingSoftwareInformation TechnologyAgentic AIDevOpsWeb Development
No H1B
Responsibilities
Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
Performing on-call duties and participating in scheduled maintenance and change management activities
Contributing to documentation and process improvement initiatives based on your analysis of operational issues
Helping to interview, train and onboard new team members
Qualification
Required
1+ years of network server troubleshooting and repair experience
1+ years of server hardware troubleshooting and repair experience
Experience with server booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID
Experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies
Knowledge of network design, protocols and troubleshooting
Ability to travel to or commute between data center locations as needed
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs
Lifting and moving material up to 40 pounds each
Working in cramped and/or elevated locations
Bending, lifting, stretching, and reaching
Standing and walking for up to 8+ hours a day
Ascending and descending ladders, stairs, and gangways safely and without limitation
Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)
You will be required to work shift work that will include days/nights/weekends/holidays
Preferred
Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Experience with data center operations: inventory management, hot/cold aisles, security
Experience with cabling infrastructure best practices and methodologies
Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon Web Services (AWS)
Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
BIRD Foundation
2025-01-22Grant
Leadership Team
Matt Garman
Chief Executive Officer
Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
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