Smarter Technologies · 1 day ago
Forward Deployed Engineer (Brazil)
United States
Full-time
Remote
Mid Level
3+ years expSmarter Technologies is the automation and insight platform for healthcare efficiency, and they are seeking a Forward Deployed Engineer to join their team. This role involves bridging the gap between advanced AI technologies and the operational needs of healthcare customers, deploying and integrating solutions to improve patient care and organizational efficiency.
Artificial Intelligence (AI)HealthcareSoftwareHealth Care
Responsibilities
Partner with customers to understand their workflows, systems, and pain points to customize our solutions effectively in close collaboration with Technical Product Managers (TPMs), Platform Engineers and the Customer Experience (CX) team
Engineer and own the software solutions that are deployed to customers. Write code to improve products and scale our capabilities to more customers and use cases
Lead the implementation and integration of our platform into customer environments, ensuring seamless operation with existing systems
Provide hands-on technical support during deployment, troubleshooting issues, and optimizing performance
Qualification
Required
Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field
Proficiency in English
Over 3 years of experience in a customer or product-facing technical role such as Full Stack Developer, Solutions Engineer, Implementation Engineer, or Technical Consultant
Proficiency in Python and strong software development fundamentals knowledge
Experience with APIs, web services, and integration of complex systems
Familiarity with cloud platforms and deployment tools
Understanding of AI/ML concepts and their practical applications in business solutions
Excellent problem-solving skills with a keen attention to detail
Strong communication skills, capable of conveying technical concepts to diverse audiences
Preferred
Experience with healthcare IT systems, knowledge of HIPAA regulations, and understanding of healthcare data standards
Passionate about delivering exceptional service and exceeding customer expectations
Comfortable working in fast-paced environments and adapting to changing customer needs
Eager to explore new technologies and methodologies to enhance deployment processes
Ability to work effectively within cross-functional teams and contribute positively to team dynamics
Company
Smarter Technologies
Smarter Technologies is a healthcare technology company that provides AI-driven revenue cycle management platforms for hospitals.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
John Hallock
Chief Marketing & Communications Officier
Company data provided by crunchbase