HTC Global Services · 8 hours ago
SAFe Scrum Master
Salt Lake City, UT
Full-time
Hybrid
Senior Level
5+ years expHTC Global Services is seeking a Senior SAFe Scrum Master to guide Agile teams on an Agile Release Train, ensuring high-quality software delivery. The role involves leading SAFe ceremonies, coaching teams on Agile best practices, and driving continuous improvement through effective tracking and reporting.
SoftwareProperty & Casualty InsuranceInformation TechnologyInsurance
Responsibilities
Facilitate core team ceremonies:
Iteration (Sprint) Planning
Daily Stand-ups
Iteration Reviews
Retrospectives
Coach teams on Scrum, Kanban, and SAFe principles
Improve flow of work and support adherence to WIP limits
Remove impediments and escalate risks/dependencies proactively
Foster transparency, accountability, and continuous improvement
Track and communicate team metrics (velocity, flow, predictability)
Support and participate in Program Increment (PI) Planning
Help teams prepare for PI Planning (capacity planning, readiness)
Identify and coordinate cross-team dependencies and risks
Participate in Scrum of Scrums, ART Sync, and Inspect & Adapt (I&A) events
Partner with the Release Train Engineer (RTE) to strengthen ART execution
Align team delivery to PI objectives and business priorities
Partner with Product Owners on backlog refinement and story readiness
Support quality user story definition and acceptance criteria
Collaborate with Product Management, Architects, and stakeholders
Provide clear, data-driven delivery updates to leadership and partners
Qualification
Required
5+ years leading software development teams using Agile principles
5+ years experience in SAFe environments
Proven experience as a Scrum Master on Agile Release Trains (ARTs)
Strong understanding of SAFe, Scrum, Kanban, Agile, and Lean
Strong facilitation, communication, and conflict-resolution skills
Hands-on experience with Jira (or similar tools) for delivery tracking/reporting
Experience in large-scale or enterprise Agile transformations
Background supporting software delivery (e.g., development, QA, DevOps, product)
Experience with distributed and multi-team environments
Preferred
Experience with eligibility/enrollment systems or other government systems related to public benefits or payments/collections
SAFe Scrum Master (SSM) certification
Additional SAFe certifications (SA, SPC, RTE) are a plus
Experience with Azure DevOps or Rally
Benefits
Group Health (Medical, Dental, and Vision)
Paid Time Off
Paid Holidays
401(k) matching
Group Life and Disability insurance
Professional Development opportunities
Wellness programs
A variety of other perks
Company
HTC Global Services
HTC Global Services Inc., is a global provider of Information Technology and Business Process Services and Solutions.
10001+ employees
H1B Sponsorship
HTC Global Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (361)
2024 (367)
2023 (440)
2022 (314)
2021 (227)
2020 (438)
Funding
Current Stage
Late StageTotal Funding
$1.2MKey Investors
Michigan Economic Development Corporation
2024-12-10Grant· $1.2M
Leadership Team
Gunasekaran Nadar
CHIEF FINANCIAL OFFICER
Girish Arora
Vice President, Financial Services and Insurance
Recent News
Company data provided by crunchbase