Wilson Elser · 22 hours ago
Business Line Program Administrator
United States
Full-time
Remote
Mid Level
$65K/yr - $85K/yr
3+ years expWilson Elser is a leading defense litigation law firm with more than 1400 attorneys in 43 offices throughout the United States. The Business Line Program Administrator plays a vital part in supporting client program operations by providing analytical insights, training, and oversight to ensure the seamless management of key processes and data.
FinanceConsultingLegalFinancial Services
Responsibilities
Review and analyze information from internal and external systems to provide actionable insights and recommendations
Collaborate closely with program leads to ensure seamless day-to day business operations and support program success
Create and maintain a comprehensive knowledge bank to empower team members and streamline business processes
Identify program gaps and recommend impactful solutions to maintain compliance with client and firm guidelines
Analyze and report on key performance metrics and case deadlines across a high volume of files, keeping internal and client-facing systems up to date
Analyze program data and provide stakeholders with updates on a regular basis
Develop and distribute program documents, reports, and presentations to drive understanding and collaboration
Serve as a point of contact for the client, claims professionals, and attorneys addressing issues and ensuring smooth workflows and deadlines are met
Manage compliance with program related requests and maintain adherence to established protocols
Qualification
Required
A minimum of 3 years of civil litigation experience in a law firm or with an insurance company is preferred, showcasing your ability to navigate complex legal processes
A bachelor's degree or equivalent required
Exceptional leadership, time management and organization skills to inspire teams and streamline operations
Proficiency in document management systems and Microsoft Office Suite (Word, Outlook, PowerPoint, and Excel) is essential
Strong written and oral communication skills to engage effectively with diverse stakeholders
Demonstrated ability to analyze complex situations, identify root causes, propose actionable solutions, and implement improvements with measurable results
Proven ability to manage multiple priorities, balance competing demands, and consistently meet deadlines in a dynamic environment
Flexibility to work both independently and collaboratively as part of a team
Ability to excel in a fast-paced environment while maintaining focus, efficiency, and attention to detail
A holistic approach to problem-solving, combining big picture thinking with meticulous attention to detail to achieve strategic goals
Preferred
Experience or knowledge in project management or process improvement is a strong advantage
Advanced Excel capabilities, such as working with pivot tables, large data sets, and complex functions, are highly preferred
Benefits
401(k) retirement savings plan
Medical
Dental
Vision
Disability
Life insurance
401k match
Generous PTO plan
Access to corporate discount plans and other benefits
Company
Wilson Elser
Wilson Elser is the preeminent defense litigation firm in the United States.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Joe Kelley
Chief Operating Officer
Adam Bialek
Partner - Intellectual Property
Recent News
Morningstar.com
2026-01-13
2025-09-05
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