Greystar · 1 day ago
Service Technician - The Vanguard (Student Living)
Cincinnati, OH
Full-time
Hybrid
New Grad, Entry LevelGreystar is a leading global real estate platform specializing in property management and development. The Sales Executive role involves supporting marketing and leasing activities to achieve occupancy and revenue objectives by engaging with potential and existing residents.
Real EstateAutomotiveRentalRental Property
Responsibilities
Works as part of a team, supporting and respecting other team members to deliver exceptional resident living
Responds to all incoming sales enquiries in a timely manner in line with set targets
Initiates proactive outbound contact to convert lead generation and existing database contacts as above
Actively understands, updates and improves knowledge of community, amenities, units and local area features
Ensures all data capture systems and details of contact are updated in an accurate and timely manner as required
Plans and organises daily activities to maximise the time to achieve targeted leasing numbers
Converts prospects and leads into viewing appointments and bookings to achieve targeted leasing numbers
Supports all communities including cross selling based upon potential resident requirements
Follows up on receipt of required documentation, contract returns and processes payments
Manages cancellations in line with targets, and can negotiate a compromise where required
Undertakes marketing activities to promote the property and monitors competitor activity
Periodically lead morning huddles with the broader Sales team
Ensure the accuracy of our advertised content (online/marketing materials etc), making use of our knowledge of the assets and regular use of platforms
Triage non-sales enquiries and ensure they are managed in a professional manner
Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organisational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s)
Demonstrates appropriate safe behaviours in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s)
Identifies areas for improvement, offers suggestions to improve efficiency and productivity, and implements ideas that achieve operational excellence
Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes
Qualification
Required
Good level of general education evidencing literacy and numeracy
Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases/ booking systems, e.g. Salesforce is desirable
Excellent customer service skills and experience in a sales role in a similar world-class accommodation/hospitality/leisure or reservations/membership environment
The ability to influence, adapt at pace and be motivated by exceeding customer service and sales targets
Evidence of organisation skills with the ability to multi task and prioritise whilst maintaining a high level of accuracy and attention to detail
Culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience
A team player who is evidently approachable and welcoming
Proactive with a can do attitude and an ability to act autonomously, taking decisions and/or action when required
Proficient at using online and web tools/resources for gathering and presenting research and information
Fluent English verbal and written communication skills
Preferred
Additional language skills are desirable
Benefits
Health insurance (including company-paid opportunities) is offered, along with competitive dental (US Only) and vision insurance plan options in select countries
We offer competitive retirement savings plans including employer-matched 401(k) plans (US Only) and country-specific Pension Schemes to ensure the security of your financial future.
Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays varies by country
Maternal and paternal paid leave is available for the birth or adoption of a child
Ongoing support is available for career advancement opportunities in addition to corporate training programs
Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you
Company
Greystar
Greystar’s vertically integrated platform leverages extensive local market knowledge to deliver projects that reflect our remarkable commitment to quality.
Founded in 2016
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase