SIGN IN
Senior/Staff Electrical Systems Engineer (Field Escalation Support) jobs in United States
info-icon
This job has closed.
company-logo

PDF Solutions · 5 hours ago

Senior/Staff Electrical Systems Engineer (Field Escalation Support)

PDF Solutions is seeking a Field Escalation Support Electrical Systems Engineer to join their team focusing on developing a cutting-edge electron beam inspection tool. This role involves providing advanced technical support for complex electrical issues, troubleshooting, and ensuring high customer satisfaction with minimal equipment downtime.
SemiconductorSoftwareManufacturingInformation Technology
check
H1B Sponsor Likelynote

Responsibilities

Act as the primary liaison between the field service teams, customers, and internal electrical engineering team for critical, unresolved electrical technical issues
Generate, update, and refine escalation action plans and root-cause models
Lead failure analysis and conduct root cause analysis of field failures related to electrical systems, power electronics, and control systems using advanced diagnostic equipment
Provide feedback to electrical engineering team on field performance and recurrent issues to influence future product development and service improvements
Support the installation and commissioning of new eProbe® systems and perform upgrades related to electrical sub-systems on existing equipment at customer sites
Perform hands-on repairs, calibration, adjustments, and testing on complex electrical components, printed circuit boards, high-voltage systems, etc
Prepare comprehensive technical reports, document engineering changes, maintain detailed service records, and contribute to internal knowledge bases and training materials for field teams

Qualification

Electrical engineeringE-beam technologyField engineeringHigh-voltage equipmentElectronic test equipmentCircuit design principlesAnalytical skillsProblem-solving skillsCommunication skillsProject management

Required

Degree in electrical engineering, physics, or an equivalent engineering field
Bachelor's degree with 10 years' industry experience or master's degree with 8 years' industry experience or doctoral degree with 4 years' industry experience
Proven experience in field engineering or electronic system design and development, preferably within the semiconductor or electron microscopy industry
Hands-on experience with e-beam products, high-voltage equipment, precision electronics, and high vacuum electronics
Willingness and ability to travel frequently, both domestically and internationally, often on short notice
Strong analytical and problem-solving skills for diagnosing complex electrical issues
Proficiency in using electronic test and measurement equipment (oscilloscopes, multimeters, etc.)
Ability to read and interpret complex electrical schematics and engineering drawings
Familiarity with digital and analog circuit design principles, control systems, and electron beam diagnostics instrumentation
Excellent written and verbal communication, strong attention to detail, project management capabilities, and ability to work effectively in cross-functional teams and under pressure
Ability to work in a cleanroom environment for extended periods

Preferred

Hands-on experience with e-beam products, high-voltage equipment, precision electronics, and high vacuum electronics is highly preferred

Company

PDF Solutions

twittertwitter
company-logo
PDF Solutions offers an analytics platform that provides comprehensive data solutions to the semiconductor and electronics industries.

H1B Sponsorship

PDF Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (15)
2023 (6)
2022 (2)
2021 (3)
2020 (3)

Funding

Current Stage
Public Company
Total Funding
unknown
2001-07-27IPO

Leadership Team

leader-logo
Jeff David
VP of AI Solutions
linkedin
leader-logo
Mike Alperin
Strategic Product Manager
linkedin
Company data provided by crunchbase