Four Seasons Hotels and Resorts · 21 hours ago
In-Room Dining Coordinator (Part Time)
Four Seasons Hotels and Resorts is a luxury hotel company committed to providing exceptional guest experiences through a dedicated team. The In-Room Dining Coordinator will be responsible for coordinating guest dining experiences, ensuring timely and accurate delivery of food and beverage orders while providing excellent customer service.
HospitalityTravelReal EstateSportsHotelLeisureRental Property
Responsibilities
Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards, describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods
Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; check completed kitchen orders with the guest’s original order; coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality; properly and accurately close guest checks; record guest charges and gratuities
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Coordinate amenity deliver by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion
Work harmoniously and professionally with co-workers and supervisors
Qualification
Required
Prior experience of 1-2 year's in Food & Beverage
A sincere willingness to provide service to residents, guests, and peers
Good organizational skills, with the ability to work independently
Ability to function well under pressure, set priorities and adjust to changing conditions
High work ethic, with a sense of responsibility for the role filled within our team
Attention to detail and accuracy
Able to learn and execute processes associated with computerized point of sale systems, visual planning and retail procurement/ inventory control
Preferred
Knowledge of internal systems
Benefits
Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Employee discount for stays at any Four Seasons worldwide
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Additional property-specific benefits as available
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
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