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Logistics Coordinator jobs in United States
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Hawthorne Health, Inc. · 15 hours ago

Logistics Coordinator

Hawthorne Health is a leading community site network and home research visit solution provider, with a focus on improving patient access to clinical trials. The Logistics Coordinator is responsible for coordinating, shipping, tracking, and managing critical medical equipment across the U.S., ensuring that healthcare providers have fully functional units at all times.
BiotechnologyHealthcareInformation TechnologyClinical TrialsHealth Care

Responsibilities

Coordinate end-to-end shipment of medical equipment (ultrasound machines, interrogators, accessories, PCA strips, supplies, etc.) between heroes across the U.S
Create FedEx shipping labels, track shipments in real time, and resolve delays or exceptions to ensure timely delivery
Coordinate returns, replacements, backup machine deployments, and time-sensitive rush shipments
Monitor equipment inventory and proactively ensure every hero has a functional, ready-to-use unit
Validate serial numbers, equipment status, and condition before shipment
Communicate with heroes, schedulers, support teams, and vendors regarding ETAs, shipping status, and equipment needs
Maintain accurate updates within internal system, SAP/ERP, Monday.com, and internal asset-tracking systems
Ensure proper packaging, labeling, and protection of high-value medical equipment for safe transit
Inspect returned equipment, document damages, and initiate repairs or replacements
Follow internal SOPs related to equipment handling, storage, shipping, and turnaround
Serve as a point of contact for heroes needing equipment shipped, replaced, or troubleshot
Provide fast responses, clear communication, and proactive follow-up to maintain uninterrupted operations
Support new hero onboarding by coordinating equipment setup and shipment

Qualification

Logistics coordinationMedical equipment handlingFedEx shipping processesSAP/ERP systemsMonday.comMultitasking abilitiesCommunicationOrganization skillsAttention to detail

Required

Previous experience in logistics, medical device handling, or supply chain operations
Knowledge of FedEx shipping processes and exception management
Familiarity with Monday.com, ERP Systems
Strong communication, organization, and multitasking abilities
Attention to detail with the ability to manage high-value medical assets

Company

Hawthorne Health, Inc.

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Hawthorne Health is the leading community site network, with 75+ locations across the U.S. and a mission to make clinical trials more accessible.

Funding

Current Stage
Growth Stage
Total Funding
$23.1M
Key Investors
Northpond VenturesSignalFire
2021-06-09Series A· $20M
2019-09-01Convertible Note· $0.1M
2017-05-07Seed· $3M

Leadership Team

V
Valerie Burns
Product Manager
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Company data provided by crunchbase