Wowza · 7 hours ago
IT Security Specialist
Lakewood, CO
Full-time
Hybrid
Entry, Mid Level
$65K/yr - $85K/yr
2+ years expWowza Media Systems is a Colorado-based global leader in video streaming software. The IT Security Specialist provides hands-on technical support, manages user access and hardware, and ensures a secure, reliable IT environment for both onsite and remote team members.
Enterprise SoftwareSocial MediaSoftwareAppsMobile
Responsibilities
Provide Tier 1-2 support for employees in the Denver office and remote team members
Troubleshoot Microsoft 365 / Outlook
Troubleshoot Slack
Troubleshoot Zoom
Troubleshoot VPN and basic networking
Troubleshoot Mac and Windows device issues
Troubleshoot printers, monitors, docking stations, and peripherals
Manage and resolve helpdesk tickets in a timely, communicative manner
Administer user accounts, access, and policies in Azure AD / Entra ID
Administer Microsoft 365 Admin Center
Administer Slack Admin
Administer Airbase (cards, reimbursements, approval routing)
Administer Salesforce (basic access, MFA, login troubleshooting)
Provide Active Directory management
Manage rights provisioning across systems and enforce least privilege access
Manage SSO across systems and troubleshoot authentication issues
Assist Internal Systems team in supporting system enhancements, integrations, and rollouts
Support AWS account provisioning and management including access setup and role assignments
Manage and document third-party SaaS access
Maintain access documentation and audit readiness related to user provisioning and permissions
Own end-to-end laptop lifecycle including ordering, imaging, Kandji enrollment, configuration, shipping, and returns
Maintain accurate hardware and software inventory
Support onsite hardware troubleshooting, repairs, and replacements
Support scaled deployment efforts for devices, tools, and configurations
Manage device security and compliance using Kandji for device enrollment, configuration profiles, patch management, and lost/stolen device controls
Manage Office/Intune compliance as applicable
Enforce security standards including disk encryption, MFA, OS updates, and compliance automations
Assist with SOC 2 evidence gathering and maintaining related controls
Promote least-privilege and secure-by-default practices across systems
Respond as internal IT expert to customer security RFPs and security questionnaires
Work closely with Internal Systems, Engineering, and Finance
Support ongoing improvements and deployments across Salesforce, NetSuite, Boomi, Airbase, and Avalara
Document recurring issues and propose automation or process improvements where possible
Qualification
Required
2-4+ years of IT support or helpdesk experience
Strong Mac and Windows support skills
Experience with Azure AD / Entra ID and Microsoft 365 administration
Hands-on experience with Kandji
Strong troubleshooting and communication skills
Ability to work onsite in Denver several days per week
Preferred
Slack admin experience
Basic Salesforce user support
PowerShell or bash scripting basics
Fundamental networking knowledge (DNS, VPN, Wi-Fi)
Experience with SOC 2 or similar compliance frameworks
Experience supporting scaled deployments and rollouts
Experience with SSO and identity lifecycle management best practices
Benefits
Comprehensive medical, dental, and vision
401(k) with company match
PTO, sick time, and holidays
Dependent Care FSA
Employer-paid Life Insurance and AD&D
Voluntary Life Insurance (Employee/Spouse/Child)
Paid Parental Leave
Short-Term and Long-Term Disability
Training & Development opportunities
Employee Assistance Program (EAP)
Company
Wowza
Wowza is the experienced and trusted partner for reliable, scalable video solutions.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-06-10Acquired
2012-03-28Private Equity
Leadership Team
Charlie Good
Co-Founder
Barry Owen
Chief Solutions Architect
Recent News
Company data provided by crunchbase