Lexicon Solutions · 10 hours ago
DevOps / SRE + Cloud + UCCX + Pre/Post-Sales
Lexicon Solutions is a long-established technology solutions provider specializing in ground-to-cloud infrastructure and technology services. They are hiring a Consulting Engineer who can operate across pre-sales and post-sales delivery, focusing on building architectures and implementing solutions for customers, particularly in the DevOps/SRE and cloud engineering domains.
AccountingHuman ResourcesBookkeeping and PayrollRecruitingService IndustryStaffing Agency
Responsibilities
Partner with sales and engineering to understand customer needs and craft tailored technical solutions
Deliver technical presentations, demos, and workshops
Create solution architectures, proposals, and Statements of Work (SOWs) aligned to best practices
Serve as the technical SME—answering questions and removing risk during the sales cycle
Lead design and deployment of complex solutions aligned with architectural standards
Provide hands-on integration, troubleshooting, and stabilization support
Develop and deliver technical training for customers and internal teams
Help improve service offerings, reusable patterns, and delivery methodologies
Qualification
Required
5+ years hands-on DevOps / SRE experience
Strong scripting/automation skills (e.g., Python, Bash, Go, YAML)
Experience with API integrations and microservices concepts
Strong CI/CD experience (e.g., Jenkins, GitLab CI/CD, Azure DevOps, GitHub Actions)
Deep Infrastructure-as-Code experience (Terraform strongly preferred; Pulumi/CloudFormation helpful)
Kubernetes + containerization experience (Kubernetes, Docker; EKS/AKS/GKE/OpenShift a plus)
Expertise in at least one major cloud platform (AWS, Azure, or GCP) across compute/network/storage/security
Monitoring/logging experience (e.g., Prometheus/Grafana, ELK, Splunk)
Strong Git-based workflows and collaboration habits
Excellent communication skills—able to translate complex technical topics for mixed audiences
Understanding of contact center operations, workflows, and KPIs
Experience with call routing, IVR design, agent desktop tools, and reporting
Hands-on experience with Cisco UCCX (deployment/config/troubleshooting)
Familiarity with UCCX scripting, Finesse customization, and integration with Cisco collaboration products (e.g., CUCM, CUBE) is highly valued
Exposure to contact center reporting/analytics platforms
Preferred
Multi-cloud or hybrid-cloud experience
Familiarity with HashiCorp ecosystem beyond Terraform (Vault, Consul, Nomad)
Certifications a plus: AWS Certified DevOps Engineer
Azure DevOps Engineer Expert
Kubernetes CKA
Cisco CCNA Collaboration (or related)
Company
Lexicon Solutions
Lexicon Solutions specializes in contract, contract-to-hire, direct placement, and payroll services.
H1B Sponsorship
Lexicon Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase