Ameritas · 22 hours ago
Customer Service Representative (Dental & Vision Benefits) Remote in Nebraska
United States
Full-time
Remote
New Grad, Entry Level
$18/hr - $18/hr
0+ years expAmeritas is an insurance, financial services and employee benefits provider, seeking Customer Service Representatives to enhance customer loyalty through exceptional service. The role involves communicating with policyholders and providers, processing inquiries, and supporting back office functions in the Group insurance division.
FinanceProperty & Casualty InsuranceFinancial ServicesInsurance
No H1B
Responsibilities
Communicates by phone or written correspondence with policyholders, providers, plan participants, and field partners to answer routine questions, process transactions, or resolve issues
Documents customer inquiries and related customer data electronically
Assists service team(s) with back office support functions
Protects the confidentiality of plan participants and policyholders to ensure compliance with privacy policies and procedures
Supports department goals by achieving established service standards and metrics
Qualification
Required
High school diploma or equivalent
0-2 years of related experience Contact center, customer service, dental office and/or insurance experience is highly preferred
Ability to work overtime when required to support business needs
Excellent verbal and written communication skills. Demonstrates initiative when assessing situations
Proficient use of computer systems and keyboarding skills
Benefits
401(k) Retirement Plan with company match and quarterly contribution
Tuition Reimbursement and Assistance
Incentive Program Bonuses
Thrive Days - Personal time off
Paid time off (PTO)
Health Benefits: Medical, Dental, Vision
Health Savings Account (HSA) with employer contribution
Well-being programs with financial rewards
Employee assistance program (EAP)
Professional development programs
Leadership development programs
Employee resource groups
StrengthsFinder Program
Matching donations program
Paid volunteer time– 8 hours per month
Generous paid maternity leave and paternity leave
Fertility, surrogacy and adoption assistance
Backup child, elder and pet care support
Company
Ameritas
You may know Ameritas as an insurance, employee benefits and financial services company, but we’re in the business of fulfilling life.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2007-04-01Private Equity
Leadership Team
Robert Jurgensmeier
Chief Executive Officer, Ameritas Mutual Holding Company
Jennifer Wooster
SVP, Chief actuary and underwriting
Recent News
2025-12-18
PR Newswire
2025-10-29
2025-10-10
Company data provided by crunchbase