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Client Operations Enrollment & Waiver Analyst jobs in United States
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Risk Strategies Company · 2 days ago

Client Operations Enrollment & Waiver Analyst

Risk Strategies Company is the 9th largest privately held U.S. brokerage firm offering comprehensive risk management advice and insurance services. The Client Operations Enrollment & Waiver Analyst plays a critical role in managing waiver and enrollment processes, ensuring compliance, and improving operational efficiency through collaboration and quality assurance checks.
FinanceConsultingProperty & Casualty InsuranceFinancial ServicesInsuranceInsurTech

Responsibilities

Manage and configure waiver and enrollment processes to ensure timely and accurate school setup
Conduct quality assurance reviews to validate process accuracy and compliance with best practices
Address complex service escalations related to waiver and enrollment requests, ensuring timely resolution
Develop and document best practices for efficient enrollment and waiver processing across schools
Evaluate operational workflows to recommend improvements that enhance efficiency and accuracy
Assist in training and process documentation to support service teams on new features and procedures
Support operational teams by handling escalated requests, such as adjustments to student waivers, enrollment corrections, and compliance modifications
Provide operational reporting and insights to identify trends, inefficiencies, and areas for improvement

Qualification

Business operations configurationData analysisStudent healthcare experienceQuality assuranceOperational reportingAnalytical skillsPC proficiencyWritten communicationOral communicationProblem-solving

Required

Strong written and oral communication skills
Strong problem-solving and analytical skills, with attention to detail in process execution
PC proficiency to include Microsoft Word, Excel, PowerPoint, and Outlook

Preferred

Bachelor's Degree
Previous business operations system Configuration and data analysis experience
Experience in the student healthcare industry

Company

Risk Strategies Company

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RSC is an insurance brokerage firm that offers employee benefits, consulting, financial, and wealth management solutions. It is a sub-organization of Accession Risk Management Group.

Funding

Current Stage
Late Stage
Total Funding
unknown
2015-10-07Acquired

Leadership Team

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Jeff M. Clinkscales
SVP, West Region Private Client Leader
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Lawrence Hartley
Senior Vice President
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Company data provided by crunchbase