SIGN IN
IT Support Engineer jobs in United States
cer-icon
Apply on Employer Site
company-logo

TKO · 1 day ago

IT Support Engineer

positionGA-Atlanta (OL)
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
On Location is a global leader in premium experiential hospitality, offering ticketing and curated guest experiences. The IT Support Engineer role is responsible for delivering high-quality technical support to employees, managing multiple requests, and ensuring excellent service standards while contributing to a collaborative technology team.
Media and EntertainmentSports

Responsibilities

Monitor Helpdesk system for inbound issues & ensure all issues are logged and documented
Provide thoughtful end user computing support for diverse business units and different locations
Maintain a flexible approach to work schedule with the occasional early starts and late finishes, subject to business requirements
Adherence to and enforcement of all information security protocols
Perform preliminary server administration and manage the network connectivity
Help champion, deploy, and support new technologies to address business needs
Demonstrate excellent communication skills, integrate well at all levels and be able to work independently
A strong ability to remain focused with a professional and flexible attitude while multi- tasking
Always maintain complete confidentiality and discretion
Participate in moves and changes as they relate to the technology environment
Occasional travel and occasional on-call escalation support

Qualification

IT support experienceMicrosoft OfficeMicrosoft Azure Active DirectoryVPN ConfigurationWindows supportMacOS supportIOS supportAV AdministrationMobile device supportDesktop telecommunicationsCustomer serviceContinuous improvementTeamworkCommunication skillsStrategic thinking

Required

Previous experience in a level one IT support role
Administer, maintain, and support Microsoft Office productivity suite
Microsoft Azure Active Directory & Microsoft O365 Admin, including user account administration
Remote access and VPN Configuration and Administration
Enterprise experience in deploying, managing, and supporting Windows, macOS, and iOS platforms
Enterprise Level AV Administration and Support
Set up and support mobile devices and desktop telecommunications
Strong customer service focus
Solid technical expertise
High level of responsiveness
Ability to manage and prioritize multiple requests
Excellent service standards
Ability to work independently
Ability to maintain complete confidentiality and discretion
Ability to demonstrate excellent communication skills
Ability to integrate well at all levels
Ability to remain focused with a professional and flexible attitude while multi-tasking
Ability to participate in moves and changes as they relate to the technology environment
Willingness to travel occasionally and provide on-call escalation support

Company

TKO

twittertwittertwitter
company-logo
TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company.
dateFounded in 2023
location
New York, New York, USA
people-size1001-5000 employees
web-link
https://tkogrp.com

Funding

Current Stage
Public Company
Total Funding
$1.08B
2024-03-04Post Ipo Secondary· $411.95M
2023-11-09Post Ipo Secondary· $670.32M
2023-09-12IPO

Leadership Team

leader-logo
Sana Shuaib
Senior Vice President, Partnership Marketing & Digital, TKO Global Partnerships
linkedin

Recent News

Benzinga.com
Delta Air, Exxon Mobil, TKO Group And A Financial Stock On CNBC's 'Final Trades'
2026-01-16
DBusiness Magazine
Ram Updates Lineup for 2026, Adds Tough New Partnerships
2025-12-24
PR Newswire
Ram Named Official Truck Partner of WWE, UFC and PBR
2025-12-11
Company data provided by crunchbase