Semrush · 8 hours ago
Senior Manager, Consulting Services (Consulting Services Team)
Boston, MA
Full-time
Hybrid
Senior Level
$175K/yr - $190K/yr
7+ years expSemrush is a global Tech company developing a platform for digital marketers. The Senior Manager, Consulting Services is responsible for leading and scaling a high-performing services team that delivers impactful customer outcomes and contributes to Semrush’s growth in the Enterprise segment.
SaaSBig DataAdvertisingMarketingAnalyticsContent MarketingCopywritingSEO
Responsibilities
Own the delivery strategy, quality standards, and ongoing improvement of Semrush Consulting Services. Ensure all service offerings align with customer needs, enterprise priorities, and internal readiness
Lead, mentor, and develop a team of SEO Consultants, and Engagement Managers. Foster a culture of high performance and continuous learning, and support hiring, onboarding, and career growth
Ensure all services produce measurable customer outcomes and ROI. Oversee delivery methodologies and best practices, and serve as an executive sponsor for key engagements when needed
Partner closely with Sales, Account Management, and Customer Success to build a strong Consulting Services pipeline. Support scoping, pricing, and packaging of services, and identify opportunities for new offerings based on customer needs
Manage resource planning, team utilization, and delivery operations to ensure predictability and scale. Monitor performance metrics, delivery health, and service quality, driving improvements where needed
Contribute to forecasting, revenue planning, and financial performance targets. Ensure services support profitability through efficient delivery, optimized margins, and strong customer outcomes
Build strong partnerships with GTM, Product, and Marketing teams. Share insights and risks to influence customer strategy, product direction, and organizational alignment
Continuously evolve service offerings, onboarding methodologies, and engagement frameworks. Identify opportunities to improve scalability, predictability, and overall customer experience
Qualification
Required
7–10+ years in professional services, consulting, customer success, or digital marketing strategy roles
Experience managing a delivery team or leading complex service engagements in a high-growth or scaling environment
Strong understanding of enterprise customer needs and digital marketing workflows (SEO, content, competitive research, analytics)
Proven ability to drive operational rigor across delivery processes, capacity planning, and performance management
Strong commercial acumen with experience supporting sales cycles, scoping services, and contributing to revenue growth
Excellent communication, talent development, and stakeholder management skills
Preferred
Experience with Semrush or similar SaaS/digital marketing platforms
Background in onboarding, implementation, consulting, or practice management
Familiarity with change management and enterprise transformation programs
Benefits
Unlimited PTO
Low cost medical, dental, and vision plans
Life insurance
Accidental death and dismemberment (AD&D) insurance
Dependent Care Savings Accounts and Flexible Spending Accounts
Health Saving Account
Short-term and long-term Disability
Employee Assistance Program
Employee Resource Groups
401(k) plan
Paid parental leave
Relief Fund
Travel coverage
Corporate events
Teambuilding
Snacks, drinks at the office
Company
Semrush
SEMrush is an online visibility management and content marketing SaaS platform. It is a sub-organization of ProCubiz Infotech.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$40MKey Investors
Greycroft,Headline,Siguler Guff & Company
2025-11-19Acquired
2021-03-25IPO
2018-04-24Series Unknown· $40M
Leadership Team
Oleg Shchegolev
CEO and co-founder
Mike Castellani
Vice President of Sales, Mid-Market and Enterprise
Recent News
Company data provided by crunchbase