Akkodis · 15 hours ago
IT Support Technician
Bartlesville, OK
Contract
Onsite
New Grad, Entry Level
$22/hr - $24/hrAkkodis is seeking an IT Support Technician to provide IT systems support to end users on a variety of moderate to complex computer system issues for internal and external customers. The role involves responding to email and technical support requests, documenting, tracking, and monitoring issues to ensure timely resolution.
Information Technology & Services
Hiring Manager
Faraz Shafaqqat
Responsibilities
Provides moderate to complex support to colleagues regarding internal proprietary systems (JURIS, One Team, SIR, TAMS and Voyager issues). Issues are reported via email
Provides moderate to complex troubleshooting and software development issues as needed. Communicates high visibility issues to immediate supervisor. Escalates calls to the appropriate departments as needed
Maintains intimate knowledge of claim systems, adjuster job functions and company workflow and processes as needed to solve support related issues
Performs other duties as assigned. Supports the organization's quality program(s)
Qualification
Required
Provide IT systems support to end users on a variety of moderate to complex computer system issues for internal and external customers
Respond to email and technical support requests
Document, track and monitor issues ensuring a timely resolution
Provides moderate to complex support to colleagues regarding internal proprietary systems (JURIS, One Team, SIR, TAMS and Voyager issues)
Provides moderate to complex troubleshooting and software development issues as needed
Communicates high visibility issues to immediate supervisor
Escalates calls to the appropriate departments as needed
Maintains intimate knowledge of claim systems, adjuster job functions and company workflow and processes as needed to solve support related issues
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
An EAP program
Commuter benefits
A 401K plan
Paid Sick Leave
Any other paid leave required by Federal, State, or local law
Holiday pay where applicable
Company
Akkodis
Akkodis provides digital engineering solutions for sustainable and innovative industries.
10001+ employees
H1B Sponsorship
Akkodis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (141)
2024 (121)
2023 (67)
Funding
Current Stage
Late StageLeadership Team
Lane Greever
Chief Operating Officer (COO), Americas
Kishore Raj
Vice President & Partner: Technology and Engineering Consulting and Services
Recent News
2025-11-10
Canada NewsWire
2025-11-06
Company data provided by crunchbase