Nation Safe Drivers · 1 day ago
Cancelations/Customer Service Representative
Boca Raton, FL
Full-time
Onsite
New Grad, Entry LevelNation Safe Drivers is a leading provider of vehicle protection solutions for drivers, dealers, agents, and financial institutions nationwide. They are seeking a Cancelations Representative responsible for processing cancellation requests and providing customer service via phone and email interactions with various stakeholders.
Property & Casualty InsuranceInsurance
Responsibilities
Process cancellation requests from lenders, agents, brokers and members
Field phone calls from lenders, agents, brokers and members regarding cancellations
Manage email inquiries from lenders, agents and members
Accurately process a high volume of cancellations utilizing the appropriate application form numbers
Follow specific requirements regarding necessary backup and documentation for cancellation requests
Follow all procedures regarding document archiving for cancellation requests
Provide written communications to lenders, members, agents and brokers in a very professional manner
Provide excellent customer service via phone and email
Assisting the data entry team with the keying of paper applications into the Affinity database
Qualification
Required
Interact with members, agents, brokers and lenders regarding cancellations
Process cancellation requests from lenders, agents, brokers and members
Field phone calls from lenders, agents, brokers and members regarding cancellations
Manage email inquiries from lenders, agents and members
Accurately process a high volume of cancellations utilizing the appropriate application form numbers
Follow specific requirements regarding necessary backup and documentation for cancellation requests
Follow all procedures regarding document archiving for cancellation requests
Provide written communications to lenders, members, agents and brokers in a very professional manner
Provide excellent customer service via phone and email
Assist the data entry team with the keying of paper applications into the Affinity database
Benefits
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Company
Nation Safe Drivers
NSD has been in the business of helping agents and dealerships increase their income for over 50 years.
Founded in 1962
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Richard Holland
CEO
Jeffrey Wiener
Chief Operating Officer
Recent News
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