Full Circle Employment Solutions LLC · 14 hours ago
Program Assistant
United States
Full-time
Remote
New Grad, Entry LevelFull Circle Employment Solutions LLC is seeking a Program Assistant to provide administrative support. The role involves handling high call volumes, connecting with beneficiaries, and coordinating with various agencies while ensuring effective case management and client support.
Non ProfitEducationConsultingTraining
Responsibilities
Making high volume calls to enroll new clients for our program
Administrative tasks include verifying federal & state benefits through SSA and other benefit agencies, updating excel trackers and collecting paystubs
Complete enrollment forms and new client protocols
Track the return of the beneficiary intake packet and conduct follow up as needed
Update and monitor program trackers as needed
Compile reports as needed
Complete an employment plan with each new client, including identifying: potential strengths and barriers, necessary services and resources, long and short term work goals, and a plan for meeting program guidelines
Provide consistent & ongoing case management services to assigned client caseload, including one-on-one and group support related to job placement and retention services
Review and/or develop client resumes and cover letters and provide written recommendations and feedback for improvement
Conduct interview training/preparation or other relevant training and provide oral/written feedback to clients
Provide administrative support to the FCES Program Director and team as needed
Assist in organizing potential outreach methods
Develop and maintain federal, state, and local agency contacts
Format reports and documents as needed
Perform other duties as assigned
Qualification
Required
High School Diploma required; preference given with AA or BA/BS in Human Services Field
Having a keen eye for detail is essential and the ability to analyze issues and come up with effective solutions is crucial
Proficiency in Microsoft Programs (Excel, Word, OneDrive, Teams)
Excellent time management skills and the ability to prioritize work
Must be able to maintain confidentiality
Must be able to pass and maintain a Social Security Suitability clearance and drug test
Preferred
Bilingual preferred (English/Spanish)
Prefer creative marketing experience
Ability to engage with potential clients in a friendly and relatable manner, as if you're having a casual conversation over coffee
Ability to maintain a positive and welcoming demeanor is key in building a comfortable atmosphere for clients to open up about their concerns
Company
Full Circle Employment Solutions LLC
Our purpose is to increase employment outcomes for people with disabilities.
Founded in 2010
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Amy Wallish
Founder & Chief Executive Officer
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