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Field Support Technician jobs in United States
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TKC Holdings, Inc. · 12 hours ago

Field Support Technician

TKC Holdings, Inc. is a respected leader in the corrections and hospitality industries. They are seeking a Field Support Technician who will travel extensively to repair or replace components on custom configured network devices in correctional facilities, ensuring the functionality of inmate phone systems.
HospitalityFood and BeverageElectronics

Responsibilities

Perform a walk-through of the facility to repair or replace any components on a suite of custom configured network devices in support of multi-year state and county contracts
Perform installations at the new site
Putting together a significant amount of network equipment for the inmate phone system and associated add on components in support of the contract
Service and maintain inmate phone systems at correctional facilities within an assigned region
Develop good working relationships with facility personnel
Travel throughout assigned territory as needed

Qualification

T-1 circuit repairAnalog circuit repairNetwork diagnosticsInmate phone systemsProfessional attitudeCommunicationTeam oriented

Required

Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience
Must have T-1 and analog circuit repair knowledge
Must have excellent working knowledge of multiple network disciplines and perform advanced network diagnostics to isolate and troubleshoot issues
Must be able to develop good working relationships with facility personnel
Service and maintain inmate phone systems at correctional facilities within an assigned region
Ability to travel throughout assigned territory as needed
Excellent written and verbal skills
Strong team oriented business skill
Professional attitude in dealing with customers

Benefits

Medical w/prescription coverage
Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs. Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.
Dental
Vision
Basic Life and Basic Accidental Death and Dismemberment Insurance
Voluntary benefits (i.e. short term, long term disability and many more) options may be selected to create the right package for you
Paid time off
Company Match for the 401(k) Retirement Savings Plan
DailyPay providing you immediate access to earned wages

Company

TKC Holdings, Inc.

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TKC Holdings, Inc. is the parent company for Trinity Services Group, Keefe Group, and Courtesy Products.

Funding

Current Stage
Late Stage

Leadership Team

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Gary Snyder
Chief Executive Officer
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Ryan Essner
Chief Information Security Officer
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Company data provided by crunchbase