Baton Rouge General Medical Center · 1 day ago
Post-Acute Coordinator
Baton Rouge, LA
Full-time
Onsite
New Grad, Entry LevelBaton Rouge General Medical Center is seeking a Post-Acute Coordinator responsible for facilitating and implementing post-acute transition plans for patients. The role involves collaborating with the interdisciplinary healthcare team to ensure timely discharge logistics and community-based service requests.
Hospital & Health Care
Responsibilities
Advocate for the patient by expediting post-acute placement and/or discharge logistics
Confirm receipt of electronic referral for discharge logistics (DME, home health, hospice, transportation, post-acute placement, etc.)
Obtains and processes activities that prepare for post-acute transition such as completing necessary forms, reports, patient signatures, and requisitions as needed
Partner with the interdisciplinary team to implement post-acute placement for SNF, rehab, sub-acute, assisted living facility or other discharge logistics as ordered
Confirm patients' benefits, identify preferred providers, and uses knowledge of community availability to effect timely disposition
Confer with care coordinators to prioritize discharge requests
Complete and transmit necessary forms to facilitate placement of patient
Use electronic software to distribute post-acute placement requests to regional resources and identifies availability
Establish and maintain routine communication with referring interdisciplinary team to keep them informed of the progress of their request
Identify any obstacles to timely transition and collaborates with the care coordinator to resolve the issue. Record avoidable days in the electronic software as it applies
Document placement in the electronic software as it applies
In collaboration with requesting clinician, arrange safe transportation that best fits the patient's needs and financial resources
Update all involved parties regarding progress, revisions and other information related to implementing the plan
Maintain log of any quality issues encountered with preferred providers that require follow-up
Facilitate prompt processing of all requests for post-acute services including durable medical equipment (DME), or appointments with community resources
Collaborate with the patient and interdisciplinary team to coordinate follow-up appointments for patients with their primary care physician and/or specialist provider
Document appropriate referrals and/or appointments in the electronic medical record prior to discharge
Resolve any pre-certification, registration, or form completion prior to setting up an appointment with a community provider
Participate in follow-up processes to discharged patients to query about quality and timeliness of post-acute arrangements
Demonstrate independent problem-solving skills on behalf of the case management team and the patient
Professionally respond to payer's request for information
Review in-house observation patients and provide the Medicare Outpatient Observation Notice (MOON). Document completion in the electronic software as it applies
Review anticipated discharges and provide appropriate Medicare patients with the Important Message from Medicare (IMM) follow-up notice. Document completion in the electronic software as it applies
Escalate any patient questions regarding the MOON and/or IMM timely to the care coordinator and/or utilization review nurse
Support and assist with clerical duties as needed within the department by: Receiving and relaying messages to/from the care management team to other areas in the hospital and community and providing information whenever possible to reduce interruptions
Recording and transcribing meeting meetings as requested
Using the appropriate outlet (electronic software, fax, email, photocopy, text, and/or phones) to securely transmit information to agencies
Report sentinel events and quality of care issues to the department leadership team
Collect and track data as determined
Participate in performance improvement activities as indicated
Articulate the organization and program mission and goals
Demonstrate the ability to effectively manage time
Attend and participate in daily huddles and monthly departmental meetings
Demonstrate knowledge of and adhere to all organization and department policies and/or procedures
Promote program stability, reputation, and growth by coordinating positive teamwork with colleagues
Appropriately receive constructive guidance from senior staff and/or leadership
Preserve the basic human rights of expression, decision, action, confidentiality and personal dignity for all patients and families
Respect the cultural diversity of all patients, families, and employees
Demonstrate effective team building activities
Demonstrates mature negotiation and conflict management strategies and skills
Demonstrates effective use of critical thinking skills to independently solve problems
Demonstrate knowledge of current regulatory and accrediting agency requirements as it pertains to obtaining services for patients
Demonstrates a curiosity about the healthcare industry and its potential impact on hospitals in general, and the case management department
Performs all other duties as assigned
Qualification
Required
Hospital experience with basic knowledge of medical terminology or clinical experience
High School Diploma or Associate degree (Equivalent work experience supporting professional staff activities may be substituted)
Ability to prioritize tasks
Preferred
Experience With Prior Authorizations
Experience with commercial and government payers
Strong computer knowledge with effective interpersonal communication skills
Company
Baton Rouge General Medical Center
Baton Rouge General Medical Center is a community hospital.
1001-5000 employees
H1B Sponsorship
Baton Rouge General Medical Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (4)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Angie Clouatre
Chief Nursing Officer - Mid City Campus
Monica Nijoka
CNO
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