Heartland Dental · 19 hours ago
Clinical Operations Program Manager - Remote
United States
Full-time
Remote
Entry, Mid Level
2+ years expHeartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to over 3,000 supported doctors across the United States. The Clinical Operations Program Manager is responsible for designing, executing, and optimizing programs to drive organizational growth and operational excellence, partnering with clinical operations and interdepartmental leaders to deliver innovative solutions and manage complex projects.
Medical DeviceConsultingHealthcareDentalHealth CareHealth Diagnostics
Responsibilities
Lead cross-functional programs from business case development through implementation, ensuring alignment with organizational goals and operational excellence
Facilitate steering committees, stakeholder meetings, and working groups to drive alignment, consensus, and timely decision-making
Develop and execute clear communication, training, and change management plans that enable adoption and long-term program success
Partner with subject-matter experts to create resources, guides, and job aids that equip supported doctors and team members with the tools needed for success
Define, track, and report program KPIs and success metrics, translating data into actionable insights and recommendations for senior leadership
Prepare and deliver board-level presentations, program updates, and business cases that influence executive decision-making
Oversee program budgets, resource allocation, and vendor relationships to ensure cost-effective execution and strong ROI
Identify and manage program risks, escalating critical issues and implementing corrective actions to achieve on-time, on-budget outcomes
Collaborate with stakeholders across executive, business, clinical, and operations functions to build alignment and enhance program impact
Drive continuous improvement initiatives by leveraging analytics, stakeholder feedback, and lessons learned to optimize future program performance
Mentor and support junior team members, fostering collaboration, innovation, and professional growth
Ensure all programs and related activities adhere to company policies and procedures and comply with applicable regulatory requirements
Support other projects as assigned
Deliver weekly, monthly and quarterly project updates
Qualification
Required
An Associates Degree or 2 years of college or 2 years of dental operations experience
Dental office experience, clinical and/or operational
Excel, PowerPoint experience
Strong organizational skills
Self-starter
Ability to work in a fast-paced environment
Be flexible and adapt easily to consistently changing projects and priorities
Have strong written, verbal and presentation skills
High level of customer service and experience
Preferred
Knowledge of Heartland Dental's internal systems and processes for programs and projects
College degree
Strong understanding of clinical operations and provider program management
Certification in Project Management (PMP, CAPM) or related discipline
Operations Experience to contribute to field knowledge
Benefits
Generous benefits package
Company
Heartland Dental
As a leading DSO, Heartland Dental provides supported dentists, hygienists, and non-clinical team members with world-class non-clinical administrative support to help them achieve sustainable professional and personal growth.
10001+ employees
H1B Sponsorship
Heartland Dental has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2021 (3)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$1.57M2022-07-12Acquired
2011-06-03Series Unknown· $1.57M
Leadership Team
Kirsty Leyland
Chief Human Resources Officer and Executive Vice President
Sarah Jackson
Chief Human Resources Officer
Recent News
2025-12-05
Company data provided by crunchbase