Ziply Fiber · 22 hours ago
Senior Engineer, Ethernet Circuit Design and Provisioning
Everett, WA
Full-time
Onsite
Senior Level
$82K/yr - $138K/yr
5+ years expZiply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. The Senior Engineer, Ethernet Circuit Design and Provisioning role will focus on implementing and verifying circuits to provide Layer 2 and Layer 3 services, while collaborating closely with multiple engineering teams to ensure accurate circuit design and provisioning.
Telecom & CommunicationsManufacturingInternetTelecommunications
Responsibilities
Develop understanding of current processes
Participate in the development of new processes where needed
Create processes and Process documentation that directly supports the circuit design team
Partner cross functionally to streamline delivery to customers
Manage M6 work queues efficiently and effectively
Work escalations and high priority circuits as needed in a fast-paced work environment
Provision/Design INL (Inter Network Link), DL (Direct Link - EIA), and CNL (Customer Network Link) circuits
CLR/DLR/GLR creation of UNI and EVC circuits
Work tasks by accessing M6 system to provision and design customer circuits
Access various web-based and GUI based programs that aide in the daily function of design and provisioning in conjunction with M6 and Netbox
Perform Layer 2 and 3 Provisioning in various Ethernet Switches and Routers by remotely logging in to activate Customer’s Ethernet services
Provision customer NIDS by remotely logging in and making them available for Layer 2 and Layer 3 services to be added
Provide Technical Design support to the circuit provisioning designers to assist with creating a solution to complex designs
Circuit design subject matter Expert (SME) for new design system rollouts
Participate in network design review, understand network standards and address network design errors
Act as Liaison between the access team and adjacent work teams that support ISP engineering
Assist with training of new resources
Mentor/train less experienced personnel or other departments
Effectively communicate with customers as needed
Work flexible hours to satisfy Customer demands
Must be available to work regular business hours Pacific Standard Time
Must also be available to work on-call, evenings and weekends as needed
Performs other duties as required to support the business and evolving organization
Qualification
Required
Bachelor's degree in engineering, IT, or relevant field
Minimum of five (5) years of experience in Telecom Circuit Design and Ethernet Provisioning work groups
Minimum of two (2) years' experience in Ethernet networking (Routers, Switches)
Strong Circuit Design and provisioning skill sets across all technologies with a primary focus on Ethernet products
Be able to meet or exceed design and provisioning objectives set by management
Knowledge of Varasett work orders
Proficient at reading and implementing work orders packages from Engineering
M6 MetaSolve Circuit Design, Network Systems and Equipment Inventory
Experience troubleshooting Network System issues within M6
Experience in Dynamics, NAE2, CXP and NETBOX preferred
Strong emphasis on Optical and Ethernet Circuit Design (ROADM, SONET, UNI, EVC)
Creating EWO's within M6 to support Customer Ethernet orders
Certifications a plus: CCNA, CCNP, CCIE, VoIP, MEF, UNIX
Preferred
Telecom or Broadband industry-specific experience
Benefits
Medical
Dental
Vision
401k
Flexible spending account
Paid sick leave and paid time off
Parental leave
Quarterly performance bonus
Training
Career growth and education reimbursement programs
Company
Ziply Fiber
Ziply Fiber offers fiber-optic phone, TV, and internet with coverage checks, support, and package details.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$500MKey Investors
Cable ONE
2024-11-05Acquired
2022-11-04Corporate Round· $50M
2022-09-08Private Equity· $450M
Leadership Team
David Bohan
Chief Financial Officer
Christopher Denzin
Chief Operating Officer
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