Innova Solutions · 1 day ago
Infrastructure Security Specialist
Innova Solutions is a global technology and business transformation solutions provider. They are seeking a Security Operations Center Operator to monitor and remediate security alarms, provide IT support for access management, and coordinate security system repairs across the enterprise.
Artificial Intelligence (AI)Enterprise SoftwareCloud ComputingCyber SecurityConsultingSoftwareInformation TechnologyBusiness Information SystemsCloud Data ServicesInfrastructureIT ManagementMachine Learning
Responsibilities
Monitor and remediate intrusion alarms through multiple security access applications
Dispatch law enforcement and first responders across the Enterprise to security-related events
Answer and prioritize incoming emergency and routine security event calls
Maintain site access across the entire Enterprise Log and manage the status of site intrusion systems, and develop an understanding of physical security equipment capabilities
Provide first-level IT support for Access Management-related issues across the Enterprise
Work closely with security teams across the company, providing both verbal and written communication
Coordinate security system repairs between security, facilities, infrastructure protection, and third-party vendors
Create incident reports documenting security events, detailing events in a clear and organized manner
Maintain proper documentation on notifications, maintaining an accurate shift activity log
Perform specific actions as detailed in the ESOC Policies and Procedures documentation
Assist in initial triage of internal and third-party cyber threat reporting
Adhere to NERC/CIP and other technical compliance requirements and perform regulatory procedures
Operators are expected to perform assigned work independently, and quickly assist and support operations during a security event or other emergency
Operators work directly with Utility control centers
Monitor the physical infrastructure and personnel safety across the enterprise through 24/7/365 alarm system monitoring and IVR phone system
Provide first-level IT support for physical and logical access related issues, including company badge and physical access
Support cyber security, access management, compliance, and facilities with user terminations/ suspensions, NERC/CIP compliance, initial triage of cyber security events
Perform forensic investigative support of video and access control records
Creating incident reports of findings
Create and validate security system repairs with internal and external partners
Perform and document system checks and video tours
Gain security industry experience through daily operations and interdepartmental workflows
Qualification
Required
Strong time management and multi-tasking skills
Knowledge of PC/desktop workstation applications: Microsoft Word, Excel, Outlook, PowerPoint, etc
Ability to learn intrusion and access related security systems. Ability to troubleshoot remotely
Ability to write grammatically correct and stylistically appropriate business communications
Ability to work effectively under high stress situations, to rapidly assess and respond to life, safety, and security incidents
Preferred
Bachelor's degree
Demonstrated knowledge with CCure-9000, Exacqvision, and JIRA
Knowledge with physical security intrusion systems and access control devices
Demonstrated proficiency on the following systems: CCure 9000E, Cisco Finesse, ExacqVision, Andover Continuum, DMP, AGS, ACAS, D3, JIRA, VMS, Everbridge, Microsoft Office Suite, iTOA, SharePoint, ServiceNow and any other systems or security equipment used by ESOC or the enterprise at the time of application
Benefits
Medical & pharmacy coverage
Dental/vision insurance
401(k)
Health saving account (HSA) and Flexible spending account (FSA)
Life Insurance
Pet Insurance
Short term and Long term Disability
Accident & Critical illness coverage
Pre-paid legal & ID theft protection
Sick time
Other types of paid leaves (as required by law)
Employee Assistance Program (EAP)
Company
Innova Solutions
Innova Solutions is an IT company that specializes in data analytics, cloud computing, cyber security, and machine learning.
H1B Sponsorship
Innova Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (452)
2024 (399)
2023 (290)
2022 (78)
2021 (36)
2020 (98)
Funding
Current Stage
Late StageTotal Funding
unknown2012-01-01Private Equity
Recent News
2025-12-15
EIN Presswire
2025-08-01
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