Ethos Veterinary Health · 1 day ago
Veterinary Client Service Representative- Relief, EAHCC
Plano, TX
Full-time
Onsite
New Grad, Entry Level
$18/hr - $22/hrEthos Veterinary Health is a leading network of specialty and emergency veterinary hospitals, and they are seeking a Relief Veterinary Client Service Representative to join their team at the Emergency Animal Hospital of Collin County (EAHCC). The role involves supporting the emergency department by welcoming clients, scheduling appointments, and ensuring accurate record-keeping while providing exceptional customer service.
HealthcarePetHealth CareMedicalVeterinary
Responsibilities
Educate and Support: Inform clients and referring veterinarians about our comprehensive services and provide compassionate support over the phone and in person
Appointment Coordination: Assist clients in scheduling appointments at our multi-specialist hospital, ensuring a seamless and efficient process
Communication Mastery: Handle reminder and follow-up communications with finesse, utilizing both phone and email to keep clients informed and engaged
Record Keeping: Accurately update and maintain client/pet records and files, ensuring a meticulous approach to detail
Financial Transactions Oversight: accurately and efficiently handle payment processing and reconciliation
Qualification
Required
Exceptional First Impressions: Are you the person who effortlessly leaves a positive and lasting first impression? We want you!
Outstanding communication and customer service skills, ensuring our clients and referring veterinarians feel valued and supported
Adaptability and Multitasking: In our fast-paced environment, versatility is key
Customer Service Excellence: If you've excelled in customer service, you know the importance of building positive relationships
Flexibility and Adaptability: Be a team player who thrives in a collaborative environment
Fluent English skills (speaking & reading) are required for the role
Preferred
Fluency in multiple languages a plus!
Benefits
Medical
Dental
Vision
A 401k with employer match
Paid time off (including sick time)
Company
Ethos Veterinary Health
Ethos is a veterinary health company with hospitals that provide advanced veterinary medical services.
Founded in 2015
10001+ employees
H1B Sponsorship
Ethos Veterinary Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2021-08-16Acquired
Leadership Team
Patrick Welch
Executive Leadership Team Member
Recent News
Seattle TechFlash
2025-09-09
Company data provided by crunchbase