ID Logistics US · 10 hours ago
Sr. IT Warehouse Support Technician
Westgate, GA
Full-time
Onsite
Mid, Senior Level
$65K/yr - $68K/yr
3+ years expID Logistics is a leading global 3PL transportation organization dedicated to fostering a dynamic and inclusive work environment. The Sr. IT Warehouse Support Technician will maintain and support computer systems and networks, ensuring optimal functionality to enhance operational performance within the warehouse.
Transportation/Trucking/Railroad
No H1B
Responsibilities
Develop and maintain local networks in ways that optimize performance
Perform system trouble shooting and analysis of warehouse operational equipment and systems
Develop strategies for short- and long-term goals to meet or exceed expectation of the warehouse operations
Support PowerShell scripting/automating
Own the relationship with between technical operations and production operations
Package software installations on many computers at a time
Ensure security and privacy of networks and computer systems
Perform troubleshooting to diagnose and resolve problems
Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
Install and configure appropriate software and functions according to specifications
Provide orientation and guidance to users on how to operate new software and computer equipment
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders
Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed
Observe all company safety rules and assist in enforcement as appropriate
Qualification
Required
High school diploma and relevant work experience in lieu of an advanced degree
3+ years of end-user support experience
1+ year of IT support experience
Working knowledge of: Microsoft Windows 10 and Microsoft Server product line
Working knowledge of: Microsoft Office Suite
Working knowledge of: TCP/IP networking, VPN technologies
Working knowledge of: Data backup, virus protection, and network system monitoring
Strong analytical and troubleshooting skills with the ability to manage technical operations
Excellent diagnostic and problem-solving abilities
Outstanding organizational and time-management skills
Effective communication skills (verbal, written, and presentation)
Solid understanding of computer systems, networks, and internet security principles
Ability to participate in on-call support within a 24/7 operational environment
Preferred
3+ years of experience with Warehouse Management Systems (WMS)
Experience with RF technology
In-depth knowledge of data privacy principles and advanced network security
Demonstrated ability to work collaboratively and adapt in a fast-paced environment
Benefits
Health, dental, and vision insurance
401(k) matching
And more
Company
ID Logistics US
ABOUT ID LOGISTICS: ID Logistics is an international contract logistics group, with revenue of € 3.3 B in 2024.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Stan Schrader [LION]
Chief Executive Officer
Patrick Coughlin
Chief Operating Officer
Company data provided by crunchbase