Genesis10 · 14 hours ago
Senior Implementation Project Manager (PBM / Health Plan)
United States
Full-time
Remote
Mid, Senior Level
$55/hr - $68/hr
2+ years expGenesis10 is seeking an Implementation Project Manager with PBM experience for a 9+ month contract position. This role is focused on leading new PBM client implementations and ensuring successful, high-quality, and on-time client implementations while supporting the organization’s strategic growth in the PBM industry.
Information TechnologyInformation Services
Responsibilities
Manage and lead new Health Plan implementations across Commercial, Medicaid, Medicare, and Exchange lines of business
Own implementation objectives for new PBM clients, ensuring alignment with organizational strategy and client expectations
Develop and maintain detailed work plans, schedules, resource plans, status reports, and implementation priorities
Direct and coordinate cross-functional teams across operations, business, product, and technical areas to deliver high-quality, properly scoped project requirements on time
Lead complex implementation workstreams, including Operations Readiness (Member Services, System Access & Training, Vendor Transition, Reporting, Pharmacy Helpdesk) and Eligibility
Ensure timely and accurate implementation tracking, analysis, reporting, and communication using established policies and procedures
Maintain accurate and timely updates in ServiceNow (SN) automated workflows, ensuring QA standards and implementation timelines are met
Review deliverables to ensure adherence to quality standards, implementation requirements, and team performance metrics
Obtain sign-offs on deliverables from internal and external stakeholders and make timely decisions to keep implementations on track for go-live readiness
Identify risks, recommend solutions, escalate issues as needed, and ensure solutions align with client requirements
Partner with Account Management to track, document, and close all implementation items in alignment with client intent
Lead cross-functional quality initiatives and conduct post-go-live lessons learned reviews with clients and executive leadership
Qualification
Required
Bachelor's degree or equivalent experience
2+ years of experience in PBM
2+ years of experience in implementation management or large healthcare project management
Client-facing experience with the ability to influence internal and external stakeholders
Experience leading multiple implementations or managing workstreams within large implementations
Strong ability to multitask, work independently, collaborate with leadership, and ensure client satisfaction
Willingness to work through year-end holidays as needed to support client go-live activities
Preferred
1+ year of experience using MS Project
1+ year of experience with ServiceNow
Experience supporting Medicare and/or Medicaid client implementations
PBM Account Management experience
Ability to influence without authority and drive results in a matrixed environment
Strong communication, presentation, and stakeholder management skills
Demonstrated ability to assess client needs through active listening and consultative engagement
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position
Benefits
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF)
Remote opportunities available
Company
Genesis10
Information Technology and Services
1001-5000 employees
H1B Sponsorship
Genesis10 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (68)
2023 (20)
2022 (2)
2021 (13)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
Harley Lippman
CEO and Founder
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