AVALA · 10 hours ago
Workers' Compensation Coordinator - AVALA Spine - Full-Time
AVALA is seeking a Workers’ Compensation Coordinator to support injured workers through scheduling, authorizations, and care coordination. This role ensures clear communication between patients, providers, adjusters, and case managers while maintaining accurate documentation and smooth clinic workflows.
HealthcareHospitalHealth CareMedical
Responsibilities
Enter patient demographics, claim details, and billing information accurately
Gather and upload medical records and injury-related documentation
Provide pre-registration instructions and clinic information to patients and WC partners
Schedule WC appointments based on provider availability and patient needs
Track patient status and ensure appointments align with treatment plans
Coordinate approved services with imaging centers, PT clinics, and specialists
Submit prior authorizations for ordered services, procedures, and office visits
Include required documentation and work status reports
Follow up with adjusters/case managers and submit appeals when needed
Serve as a liaison between patients, providers, adjusters, nurse case managers, and attorneys
Maintain timely, accurate documentation of all communications and case updates
Support cross department workflows and assist with administrative tasks as needed
Qualification
Required
Prior healthcare experience required
Strong communication, organization, and documentation skills
Ability to navigate EMRs, scheduling systems, and Windows based applications
High attention to detail, professionalism, and confidentiality (HIPAA compliant)
Preferred
WC or authorization experience preferred
Company
AVALA
Avala is a healthcare center that provides pain management, neurosurgery, orthopedic, robotics, reconstructive surgery and imaging services.
Funding
Current Stage
Growth StageRecent News
New Orleans CityBusiness
2025-11-05
2023-06-29
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