BioIntelliSense, Inc · 17 hours ago
Clinical Solutions Manager -- Alaska
United States
Full-time
Remote
Senior Level, Lead/Staff
$120K/yr - $170K/yr
10+ years expBioIntelliSense is a company focused on advancing healthcare through innovative monitoring solutions. The Clinical Solutions Manager will be responsible for ensuring successful implementation and sustainability of the BioIntelliSense solution, providing clinical support and developing customer relationships.
BiotechnologyMedical DeviceHealthcareHealth Care
Responsibilities
Lead complex customer implementations including reviewing customer’s use cases, determining product solutions, establishing success metrics, supporting the development of clinical workflows and implementation roadmaps
Build customer relationships to ensure programs meet customer requirements and BioIntelliSense capabilities assuring long-term sustainability
Train and educate customers on BioIntelliSense product offerings and value proposition
Provide ongoing support and post-implementation improvement and optimization
Coordinate with sales/business development, product, data science, customer care and operations teams to ensure successful customer programs
Contribute clinical expertise to the end-to-end BioIntelliSense solution, offering support internally and externally
Gather and analyze customer feedback to identify areas for improvement and to enhance the overall customer experience
Evaluate program processes and outcomes to recommend and implement improvements for greater efficiency and customer satisfaction
As needed, coordinate with the sales team to partner with customers during the sales process to understand customer needs and develop a value proposition and business case
Qualification
Required
Bachelor's degree in a clinical or health-related field (e.g., Nursing, Health Sciences, Respiratory Therapy) and a current clinical credential/licensure (e.g., RN, RT/RRT)
10+ years of professional work experience in a healthcare clinical or hospital setting
Demonstrated strong organization, time management and project management skills
Understanding of HIPAA requirements and compliance
Strong communication and relationship management skills, in both pre-sales and post-sales environments
Demonstrated ability to effectively communicate with customer, managers, clinicians/practitioners and executives on product, clinical expectations, technical integration, and business process
Proficient in Excel, Word and PowerPoint and ability to independently produce documents
Ability to manage and complete programs in a timely manner
Preferred
3+ years of professional work in a clinical consulting role with a healthcare company
Some remote patient monitoring or telehealth experience
Benefits
Robust Medical, Dental and Vision Plans
STD, LTD, Insurance Plans
HSA and Flexible Spending Accounts
Safe Harbor 401(k) Plan with 3% Employer Contribution with immediate vesting
FlexVTO (flexible vacation plans), Sick Leave, 11 Company Holidays
Home Office Benefits Stipend
Company
BioIntelliSense, Inc
BioIntelliSense is ushering in a new era of continuous health monitoring and clinical intelligence for Remote Patient Monitoring (RPM).
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$84.8MKey Investors
Chimera InvestmentU.S. Department of DefenseFresenius Medical Care North America
2021-07-28Series B· $45M
2020-12-22Grant· $2.8M
2020-09-10Series Unknown· $12M
Leadership Team
Justin Rice
Vice President, Portfolio & PMO
James Mault, MD FACS
Executive Chairman and Founder
Recent News
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