LufCo · 13 hours ago
Systems Engineer - Watch Floor Operations, Rotating Shift (Prime Contract)
LufCo is seeking a Systems Engineer for Watch Floor Operations on a rotating shift. The role involves supporting user issue investigations, developing standard operating procedures, and collaborating with various teams to ensure effective operations.
Cloud ComputingBig DataSoftwareAppsAnalyticsIT ManagementSoftware Engineering
Responsibilities
First line of defense to support the investigation and resolution of user issues through
Effective use of troubleshooting resources
Liaising with other watch floor teammates to pinpoint overlap/dependencies
Collaborating with development team members to secure resolution as needed
Develop SOPs across the Org
Qualification
Required
Bachelor of Science degree in a technical or related discipline
5 years' of additional experience may be substituted for a Bachelor's degree
Seven (7) years' experience in engineering supporting programs or contracts of similar scope or complexity is required
Familiarity with dashboard technologies such as Splunk, Grafana
Strong troubleshooting skills and ability to collaborate with others to determine root cause
Foundational understanding of system architecture and both physical and virtualized environments
Strong communication and requirements solicitation skills. Translate from technical development teams to end user customers and vice versa in capturing meaningful metrics and monitoring baselines and helping lead adaptations to those baselines over time to best meet customer needs
TS/SCI with polygraph, U.S. citizen
Benefits
Competitive salary
Generous PTO
Health/dental/vision insurance
401K matching
Tuition reimbursement
Paid Time Off
401K Contribution and Employer Match Contributions
Medical, Dental, and Vision Coverage
Employee Assistance Program