Forbright Bank · 1 day ago
Manager, Servicing Analytics
United States
Full-time
Remote
Mid Level
$95K/yr - $110K/yr
4+ years expForbright Bank is a nationwide full-service bank focused on building a brighter future for clients and communities. The Manager, Servicing Analytics is responsible for providing reports, analytics, and insights to the Solar Servicing teams, ensuring excellent loan portfolio performance and client services while identifying improvement opportunities through data analysis.
LendingSocial MediaFinanceBankingCommunitiesFinancial Services
Responsibilities
Deliver reporting, analytics, and insights for portfolio performance
Present analysis and insights to senior management and clients, which include large financial institutions and investors
Uncover and analyze data sets of structured, semi-structured, and unstructured data to discover insights
Collaborate with business partners across all of Solar Servicing to deliver business value and optimize processes and performance
Develop and provide standardized reporting that enables business leaders and high performing teams to deliver the superior portfolio performance
Drive insights into process improvements that enable the team to monitor processes, vendor performance, and ultimately improve portfolio performance
Design and analyze A/B tests to identify the most successful program and process designs to achieve superior performance
Analyze historical performance data to assist in forecasting performance
Maintain documentation on reporting and analysis
Perform other duties as assigned
Qualification
Required
Bachelor's Degree required
Minimum of 4 years of analytics experience required
Experience using analytics tools such as Snowflake, Python, SQL, Excel, and/or Business Objects within operational environments required
Demonstrated application of insights to improve business outcomes
Experience transforming data and knowledge into effective presentation of insights and recommendations for stakeholders; Ability to clearly communicate complex concepts
Excellent verbal, written, and interpersonal communication skills
Strong organizational skills and attention to detail
Outstanding problem-solving and time management skills
Self-motivated, self-directed, and results-oriented
Adaptable and able to multitask in a fast-paced environment
Can work independently and within a team; solution-oriented with a collaborative approach
Benefits
Comprehensive health, dental, and vision plans
4 weeks PTO
401k + company match
Metro SmartTrip benefits ($50/mo)
Remote or hybrid work schedules for most positions
Incentives for purchasing solar panels, electric vehicles, biking to work, etc
Paid subscriptions to Veterans Compost, Capital Bikeshare, Imperfect Foods reimbursement, and more!
Best Workplaces for Commuters 2023 & 2024 winner
The Washington Post Top Workplaces 2023, 2024, and 2025 winner
American Banker Best Banks to Work For 2023 winner
Company
Forbright Bank
Forbright is a nationwide full-service bank and commercial lender focused on helping build a brighter future for our clients and the communities we serve.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$409.57MKey Investors
BayView Asset Management,BlackRock,Centerbridge Partners
2021-04-16Private Equity· $345M
2018-02-16Undisclosed· $7.5M
2016-12-20Debt Financing· $24M
Leadership Team
Donald Cole
Chief Executive Officer
John Protzman
CTO at Forbright Bank
Recent News
congressionalbank.com
2023-02-28
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