Zoom · 6 hours ago
Upmarket Solutions Engineer
San Jose (CA)
Full-time
Hybrid
Senior Level, Lead/Staff
$146K/yr - $319K/yr
10+ years expZoom Communications is a leading provider of communication solutions, and they are seeking a Solutions Engineer to bridge technical and sales opportunities. The role involves designing communication solutions, serving as a trusted advisor to customers, and supporting Account Executives with collaboration solutions.
Telecom & CommunicationsEnterprise SoftwareVideoSaaSInformation TechnologyCollaborationMessagingVideo Conferencing
Responsibilities
Designing and architecting next-generation communication solutions; conduct demonstrations and proof of concepts for prospective customers
Leading solution design, selling activities, and RFQ/RFP response and preparation
Building and sharing competitive intelligence while working across multiple boundaries to drive the Zoom vision
Qualification
Required
10+ years of technical experience in Collaboration technologies
5+ years in customer-facing technical roles
Demonstrate business acumen, executive presence, and SaaS Collaboration sales experience (web conferencing, cloud voice, UCaaS)
Demonstrate In-depth knowledge of traditional voice communications systems and AI-capable applications
Communicate excellently with ability to present technical solutions clearly to diverse audiences
Apply end-to-end IT systems knowledge to customer solution design
Able to mentor team members, lead when needed, and thrive in high-growth environments
Preferred
Experience in AI, telephony, video, and application sales
Knowledge of Zoom features like Chat, Meetings, Video, Phone, and APIs
Familiarity with platforms such as Microsoft, Amazon, Cisco, RingCentral, and 8x8
Benefits
A variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health
Support work-life balance
Contribute to their community in meaningful ways
Company
Zoom
Zoom is a software company that offers a communications platform that connects people through video, voice, chat, and content sharing.
5001-10000 employees
H1B Sponsorship
Zoom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (178)
2023 (144)
2022 (259)
2021 (86)
2020 (34)
Funding
Current Stage
Public CompanyTotal Funding
$276MKey Investors
ARK Investment ManagementSequoia CapitalEmergence Capital
2021-11-04Post Ipo Equity· $130M
2019-04-19Post Ipo Equity
2019-04-18IPO
Leadership Team
Eric Yuan
Founder & CEO
Xuedong Huang
Chief Technology Officer
Recent News
2026-02-06
2026-02-05
2026-02-05
Company data provided by crunchbase