Apply on Employer Site

Cypress HCM · 2 days ago

Contingent Workforce Operations Partner

California, United States

Contract

Hybrid

Mid Level

$46.54/hr - $54.47/hr

3+ years exp

Cypress HCM is the world’s largest professional network, aiming to create economic opportunities for its members. They are seeking a detail-driven Contingent Workforce Operations Partner to support and elevate their global Contingent Workforce Program, ensuring operational excellence and data integrity across various systems.

Human ResourcesInformation TechnologyStaffing Agency

Growth Opportunities

Responsibilities

Manage CW reporting updates, dashboards, and data accuracy across Workday and HelpIn

Review and approve CW Knowledge Articles; maintain content governance and annual audits

Partner with cross-functional teams for the system configuration for CW onboarding, access set up, data maintenance, and offboarding CWs

Act as the primary escalation point for CW provisioning issues, system discrepancies, and workflow breakdowns

Oversee Standard Operation Procedures (SOP) updates and contribute to program governance

Partner with cross functional teams on provisioning access related issues and resolve other complex operational issues

Review and approve Small Business SOWs and ensure compliance with CW processes

Qualification

Workday configurationServiceNow configurationContingent Workforce operationsMicrosoft O365Technical troubleshootingProcess improvementsData managementProject ManagementDocumentation skillsPresentation skills

Required

3+ years of experience with technical and workflow configuration in Workday and ServiceNow (HelpIn)

3+ years of experience with Microsoft O365, PPT presentation skills, Excel

Preferred

Automation tools i.e. Co-Pilot

LinkedIn Learning, Cornerstone, LMS or training tool experience

3+ years with a Contingent Workforce Program in Operations

Strong problem solver with technical expertise in troubleshooting system issues

2-3 years of background in Project/ Program Management experience

Ability to partner across multiple teams

Strong documentation, i.e. Standard Operating Procedures

Identify process improvements opportunities

Company

Cypress HCM

Cypress HCM is a staffing and recruiting company providing technology and creative recruiting solutions.

Founded in 2005

Walnut Creek, California, USA

51-200 employees

http://cypresshcm.com

Funding

Current Stage

Growth Stage

Leadership Team

Mark Lillig

CEO

Philip Oommen

CFO

Company data provided by crunchbase