Les Olson IT · 17 hours ago
IT Field Technician
Les Olson IT is one of the fastest-growing technology service providers in the West, dedicated to delivering superior service. The IT Field Technician will install and configure hardware, troubleshoot issues, and build strong customer relationships to ensure exceptional service.
Cyber SecurityInformation Technology
Responsibilities
Listen to and understand customer needs, providing creative solutions using our software and hardware products
Communicate with customers in a clear, patient, and approachable manner, ensuring technical concepts are easy to understand
Build strong customer relationships by delivering exceptional service that makes you their preferred point of contact
Install and configure desktop and networking hardware, including:
Laptops, keyboards, and peripherals
Physical servers, firewalls, and network switches
Set up and configure new workstations tailored to customer requirements
Troubleshoot hardware and software issues efficiently and effectively
Maintain advanced computer skills and stay up to date with technology trends
Qualification
Required
Self-management skills, including the ability to meet deadlines
Ability to prioritize multiple tasks
Ability to work safely, independently, quickly, and efficiently while following instructions
Team worker willing to do what it takes to get the job done
Eagerness to learn
Good record-keeping skills and attention to detail
Ability to lift 50- 100 lbs
Ability to show up on time looking professional
Valid driver's license & Clean driving record
Willing and able to take & pass drug test
18+ years of age
Preferred
CompTIA A+ or equivalent experience are preferred