Meta · 1 day ago
Technical Investigator
United States
Full-time
Remote
Entry, Mid Level
2+ years expMeta is a technology company that builds platforms to connect people and businesses. They are seeking a Technical Investigator to conduct network investigations to identify and prevent fraud, influence operations, and develop strategies to protect users from harm.
Computer Software
Responsibilities
Apply quantitative skills and incorporate qualitative insights to inform and influence strategy for Integrity Operations
Investigate complex cases to understand in granular detail how abuse is occurring and attribute the person(s) responsible. Identify and implement appropriate online and offline enforcement strategies to mitigate harm both in the current case and from similar forward-looking abuse
Partner with Product, Engineering, Data Science and Data Engineering Teams to lead or thorough investigations and Root Cause Analysis to identify community harm trends, build scalable solutions and have direct impact on user harm
Contribute to large scale strategic projects as well as solve ongoing integrity problems at scale
Suggesting, prototyping, and teaching novel investigative techniques
Identify opportunities to build automation solutions to make Ops processes more efficient
Qualification
Required
Currently has, or is in the process of obtaining a Bachelor's degree in a directly related field, or equivalent practical experience. Degree must be completed prior to joining Meta
2+ years of work experience in an analytics role involving strategy, problem solving, and/or technical systems
Experience using analytics to break down ambiguous, complex problems using data, and drawing actionable insights
Experience working in a fast-paced, rapidly-changing environment, while managing multiple priorities and stakeholders
Experience solving complex problems and autonomously operating in ambiguity
Proficiency with data querying languages (e.g. SQL), scripting languages (e.g. Python), and/or statistical/mathematical software (e.g. R)
Experience explaining technical concepts and analysis implications clearly to varied audiences, translating business objectives into actionable analyses, and presenting complex insights to leadership
Preferred
Experience working in an online operations or trust & safety organization, preferably in the fraud domain
Advanced degree with a quantitative focus (Computer Science, Statistics, Finance, Information Systems, Applied Economics or similar technical field) or equivalent practical experience
Experience presenting complex data insights to leadership
Company
Meta
Meta's mission is to build the future of human connection and the technology that makes it possible.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kathryn Glickman
Director, CEO Communications
Christine Lu
CTO Business Engineering NA
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