Veros Credit · 11 hours ago
Remarketing Redemption Specialist
Santa Ana, CA
Full-time
Onsite
Entry Level
$20/hr - $26/hr
1+ years expVeros Credit is committed to making vehicle ownership possible for everyone, and they are seeking a Remarketing Redemption Specialist to manage the redemption process for repossessed vehicles. The role involves ensuring compliance with company policies, reviewing accounts for accuracy, negotiating terms with customers, and facilitating the redemption release process.
FinanceAutomotiveFinancial Services
No H1B
Responsibilities
Follow and ensure compliance with all company policies and procedures as well as the Fair Debt Collection Practices Act (FDCPA)
Review accounts for repossession utilizing our primary platform and repossession platform
Review all accounts for accuracy based on our account and vehicle information to ensure proper recovery of collateral
Contact customers to discuss the redemption process and payment breakdown to redeem or reinstate their vehicles
Negotiate terms for redeeming their repossessed vehicles
Collect customer payments through payment portals
Facilitate redemption release request to auction houses or repossession agents
Accurately and professionally document account information and collection activities
Other duties as assigned, including Remarketing Admin responsibilities
Qualification
Required
1 + year Remarketing and Repo experience in the auto finance industry (non-prime or sub-prime)
Strong communication, negotiation and problem-solving skills
Ability to interpret and apply federal, state and local collections regulations
Ability to interact with customers in a professional, tactful and sensitive manner
Available to work a flexible work schedule and overtime as needed
Excellent organizational and time management skills
Detail oriented and organized with the ability to work in a fast-paced environment, both independently and as part of a team
Familiar with Auto IMS, IAA CSA Today, Copart, and RDN
Familiar with Microsoft Outlook, Word, Excel
Highschool or GED equivalent
Benefits
Medical, Dental, and Vision Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Accident, Hospital, Indemnity Insurance
Short Term Disability (STD) and Long-Term Disability (LTD) Insurance
Employee Assistance Program (EAP)
401(k) Plan
Employee Stock Ownership Plan (ESOP)
Tuition Reimbursement
Paid Holidays
Paid Time Off (PTO)
Transportation Reimbursement Benefit (Mass Transit, Carpool, and Plug-In Electric Vehicle)
Referral Bonus
Quarterly lunches
Daily fresh fruit
Office Starbucks Coffee/Latte/Espresso Machine
And a lot more!
Company
Veros Credit
Veros Credit tech-based finance solutions, specializing in acquiring and servicing installment contracts from automotive dealers.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$39.59M2021-11-22Series Unknown· $39.59M
Leadership Team
Stephen E Tomasula
Chief Financial Officer
Harvey Singh
Chief Operating Officer
Recent News
2025-05-17
2025-05-17
Company data provided by crunchbase