T-Rex Solutions, LLC · 16 hours ago
Travel Technician
Columbia, MD
Full-time
Onsite
Mid Level
$60K/yr - $80K/yr
4+ years expT-Rex Solutions, LLC is a mid-tier business providing data-centric mission services to the Federal government. They are seeking a Travel Technician to provide advanced IT support for various equipment and infrastructure, ensuring connectivity and productivity for their customers.
Cloud ComputingInformation TechnologyIT Management
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Deliver Tier 2 and 3 support for computer workstations, servers, printers, peripherals, and teleconferencing equipment both on-site and remotely
Troubleshoot, repair, and test hardware to minimize downtime and maximize performance
Conduct comprehensive site surveys to assess existing configurations and user requirements
Prepare detailed documentation, including diagrams and configuration changes, to ensure transparency and repeatability
Analyze current and future hardware requirements
Prepare technical specifications for hardware procurement and develop detailed installation schedules to streamline deployment
Prepare and deliver site installation and test reports
Support network upgrade initiatives by installing and configuring new hardware and associated cabling
Build and install specialized interconnecting cables as required for unique site needs or hardware integrations
Train site personnel in the proper use and maintenance of hardware, empowering users to get the most from AT&T's IT resources
Maintain and support government and/or vendor-manufactured fiber optic modems, multiplexers, fiber optic/Ethernet cables, and telephone systems to ensure robust and reliable connectivity
Adhere to standard operating procedures, utilizing ticketing systems for issue tracking and documentation to ensure efficient and effective IT service management
Act as a resource for end-user connectivity needs, providing timely and professional support and guidance
Work closely with other IT teams, vendors, and business units to drive successful project outcomes and continuous improvement
Qualification
Required
High school diploma or GED required
Minimum of 4 years of relevant IT experience
Must possess 8570 Certification; Security+ certification is highly preferred
Highly skilled in installing, repairing, and troubleshooting computer hardware and peripherals
Well-versed in installing Windows operating systems, software applications, antivirus programs, and security patches
Demonstrated ability to read, interpret, and apply information from technical manuals and schematics
Proficient in Microsoft Office Applications, including Word, Excel, PowerPoint, and Access
Demonstrated expertise with Microsoft Windows 7 and Windows 10 operating systems
Familiar with Active Directory security and policies, supporting secure and compliant IT environments
Proficient in supporting end-users remotely, providing timely and effective technical assistance
Excellent analytical and problem-solving skills with the ability to manage complex technical issues independently
Outstanding verbal and written communication skills to effectively collaborate with team members and support end-users
Strong organizational skills, with the ability to manage time and priorities efficiently and work with minimal supervision
Must be able to drive a company vehicle as part of job responsibilities
Ability to lift and move items weighing up to 50 lbs as required
Availability to work an 8-hour shift scheduled between the hours of 6:00 AM and 6:00 PM, as determined by management and travel to all sites between the 5 to 50 mile radius of Ft. Meade
Active TS/SCI w/ FSP
Preferred
Security+ certification is highly preferred
Benefits
Performance bonuses
Training and educational reimbursement
Transamerica 401(k)
Cigna healthcare benefits
PTO available to use immediately upon joining (prorated based on start date)
Paid parental leave
Individual and family health, vision, and dental benefits
Annual budget for training
Professional development and tuition reimbursement
401(k) plan with company match fully vested after 60 days of employment
Company
T-Rex Solutions, LLC
T-Rex is a leading IT solutions provider helping the Federal government modernize, protect, and scale its systems and data efficiently and effectively.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Seth Moore
President, Chief Executive Officer
Rick E. Dansey
Chief Growth and Strategy Officer
Recent News
2025-03-28
WashingtonExec
2024-05-24
2024-05-24
Company data provided by crunchbase