Lehman College · 10 hours ago
Director of Enterprise Application Services (Computer Systems Manager, Level 5- Provisional)
Bronx, NY
Internship
Onsite
Intern, Director/Executive
$145K/yr - $160K/yr
6+ years expLehman College is a Hispanic-Serving Institution in the Bronx that ranks among the top five institutions in the nation for fostering social mobility. The Director of Enterprise Application Services will oversee and manage the Web Application Services and Application Development teams, ensuring effective project delivery and alignment with the college's strategic goals.
Higher Education
No H1B
Responsibilities
Lead, build, evaluate, and train staff in the Enterprise Application Services team; manage a customer-focused team and define performance goals and evaluations; serves as one of the IT Division leads for experiential learning, designing and overseeing student engagement opportunities (e.g., internships, training, project-based placements) that provide Lehman students with meaningful, hands-on experience and prepare them for real-world professional expectations
Collaborate with stakeholders to establish business process requirements, analyze potential new services, prioritize projects, and update systems/tools, ensuring alignment with college strategic goals
Oversee development projects from inception through implementation, ensuring timely and effective completion while managing cost, delivery, issue resolution, risk mitigation, and status communications
Provide leadership in planning, developing, and maintaining the college’s website and related applications, including overseeing the implementation, training, and ongoing maintenance of the Web Content Management System (WCMS). Collaborate closely with the Office of Communications and Marketing to develop strategic and tactical plans that ensure content accuracy, branding consistency, and a user-centered web experience
Lead the development of business intelligence and analytics strategies to support institutional reporting and business analysis, enhance data-informed decision making, and advance the responsible use of artificial intelligence and automation in alignment with College Cuny, and regulatory guidelines
Ensure application and data security, supporting the Application Security Liaison function for the PeopleSoft ERP environment as it relates to campus users, and incorporating industry best practices
Manage vendor relationships, including contract negotiation and compliance requirements, ensuring effective service delivery and adherence to agreements
Develop and implement procedures, standards, operational controls, and processes for monitoring and supporting technology operations, infrastructure, and applications, incorporating industry best practices
Ensure the college’s website and applications adhere to Section 508 of the Rehabilitation Act, ADA regulations, FERPA, and other relevant accessibility standards, maintaining a user-friendly environment for all users
Develop, track, and control the Enterprise Application Services unit's annual operating and capital budgets, creating business case justifications and cost/benefit analyses for IT spending and initiatives
Qualification
Required
Six (6) years of progressively responsible full-time paid information systems technology experience, at least eighteen (18) months of which shall have been in an administrative or managerial capacity in the areas of computer applications programming, systems programming, information systems development, data telecommunications, data base administration or a closely related area
Education at an accredited college or university may be substituted for the general information systems technology experience at the rate of one (1) year of college for six (6) months of experience up to a maximum of four (4) years of college for two (2) years of experience
A master's degree in computer science or a closely related field from an accredited college or university may be substituted for an additional year of the general information systems technology experience
All candidates must possess the eighteen (18) months of administrative or managerial experience described above
Experience in an administrative capacity must include, but is not limited to, responsibilities such as: monitoring an IT budget; reviewing and approving IT procurement and invoice payments; reviewing and approving contracts with vendors; monitoring and approving IT projects; setting standards and best practices; risk evaluation (e.g., security, reputational, operational); organizational development; chairing or participating in IT Governance and Advisory committees; and/or overseeing vendor relationship management
Experience in a managerial capacity must include, but is not limited to, responsibilities such as: strategic planning for an office/division; creating and implementing policies; setting standards and best practices; defining and documenting project scope; root cause analysis with recommendations; collaborating with other managers and executives to define future state of IT program; and/or forecasting
The following types of experience are not acceptable: superficial use of preprogrammed software without complex programming, design, implementation or management of the product; use of a word processing package; use of a hand-held calculator; data entry; operation of data processing hardware or consoles
Applicants must be legally eligible to work in the United States. Sponsorship will not be offered for this position
Preferred
Experience working in Higher Education or relevant environment
10+ years of relevant experience, including 5+ years in a leadership/management role
Demonstrated strong technical experience designing, deploying, managing, and maintaining enterprise-wide technologies and applications
Successful track record of IT leadership, team building, execution and delivery including experience leading IT application services groups in applying innovative IT solutions in support of the business
Experience integrating Cloud/SaaS applications in a hybrid environment with Active Directory authentication and managed, automated, and secure data interchange
Knowledge of ITSM, performing trend analysis, project management framework, and related regulations including FERPA and HIPAA
Ability to plan, establish, manage, and evolve academic/administrative client systems and solutions in support of student and institutional success
Excellent management, organizational, customer service, and communication (written and oral) skills; interpersonal skills to interact with all levels of employees, vendors, and partners
Demonstrated problem-solver with the ability to cope under pressure and coordinate multiple activities in a dynamic, fast-paced team environment
Ability to prioritize staff responsibilities based on criticality or business impact
Self-driven, motivated senior IT leader with strong analytical and problem-solving skills, and leadership/good executive presence
Experience working with multiple units and/or organizations in highly collaborative projects
Strong project management skills, with a track record of successful project implementations using the most appropriate methodology (e.g., traditional/waterfall, Agile/Scrum) based on project needs
Strong familiarity of Service Oriented Architecture, APIs, front-end and back-end technologies, Oracle/MS SQL RDBMS, PeopleSoft, Web Content Management Systems (WCMS), MS Power BI or similar tools, Academic and Student Success technologies
Benefits
CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification.
Employees are also offered pension and Tax-Deferred Savings Plans.
Health benefits are also extended to retirees who meet the eligibility criteria.
Company
Lehman College
A premiere senior college of The City University of New York in The Bronx, Lehman is a proud catalyst for economic and social mobility for its students and the community it calls home.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Arlene Weinstein
Project Director- Teacher Quality Partnership Grant
Dr. ARMAN NIKMAN, CPA
COLLEGE INSTRUCTOR/ACCOUNTANT
Company data provided by crunchbase