Dexian · 9 hours ago
Energy Customer Service Rep
Houston, TX
Contract
Hybrid
New Grad, Entry Level
$22/hr - $26/hrDexian is a leading provider of staffing, IT, and workforce solutions. They are seeking a detail-oriented Customer Service Specialist to join the Tier II team handling escalated billing and service-related cases within Salesforce, acting as an intermediary between customers, internal teams, and utilities.
ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency
Responsibilities
Handling escalated billing and service-related cases within Salesforce
Acting as an intermediary between customers, internal teams, and utilities
Resolving complex issues escalated from a third-party Tier I call center
Qualification
Required
Detail-oriented
Self-motivated
Strong customer service experience
Time management skills
Ability to work independently
Preferred
Experience with Salesforce
Experience with order-to-cash systems
Basic Excel skills
Knowledge of the energy market
Company
Dexian
Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.
Founded in 1994
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mahfuz Ahmed
Chairman of the Board
Vikram Motiani
Managing Director, APAC
Recent News
2025-11-19
Company data provided by crunchbase