Salesforce · 17 hours ago
Success Architect-Marketing Cloud
Seattle, WA
Full-time
Hybrid
Mid, Senior Level
$123K/yr - $227K/yr
4+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. The MC Success Architect is a Subject Matter Expert who provides technical expertise and advisory engagements to maximize customer success and adoption of Marketing Cloud solutions in large enterprises.
Artificial Intelligence (AI)Cloud ComputingEnterprise SoftwareSaaSSoftwareAgentic AICRMSales Enablement
Responsibilities
Be a trusted Marketing Cloud Subject Matter Expert for the broader Success Architect organization
Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, DevOps, performance, and solution design specific to Marketing Cloud
Translate complex technical concepts for audiences ranging from Technical, Business to Executive Stakeholders
Identify and evaluate capability gaps for standard product capability or identify creative solutions through customization
Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI
Develop and run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Marketing Cloud customers
Build strong relationships with both internal and external business partners, contributing to broader goals and growth
Qualification
Required
4+ years proven experience in enterprise consulting, including implementing enterprise software solutions in the Marketing/MarTech space
Experience with Salesforce Marketing Cloud Engagement (Email/Mobile) AND one of: Marketing Cloud Personalization OR Marketing Cloud Intelligence OR Marketing Cloud Account Engagement OR similar product
Deep understanding of data modeling, integration architectures, and data governance best practices
Knowledge of Marketing Cloud Engagement scripting languages (AmpScript, SSJS, GTL, WSProxy)
Experience with system architecture design and integration patterns
Knowledge of Marketing Cloud Engagement Security capabilities and best practices
Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer to Executive
Stay up-to-date with emerging marketing, data-related and AI technologies
Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues
Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy
Preferred
Experience implementing Salesforce Clouds, Multi-cloud scenarios - Sales, Service, Industries, Marketing or Commerce
Salesforce certifications
Familiarity with Salesforce's technical architecture: APIs, Standard and Custom Objects, APEX
Familiar with Marketing / Personalization platforms
Familiar with AI concepts
Knowledge of Data Management principles and experience with Customer Data Platforms or Data Lakes
Understanding of development tools including SLDS, XML, HTML, SQL, Javascript, JSON, and CSS
Other business level language skills (e.g. Portuguese, Spanish, Italian, French etc)
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Kendall Collins
CEO, GovCloud - Salesforce
Recent News
2026-02-12
2026-02-12
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