The Home Depot · 11 hours ago
Truss Manager
United States
Full-time
Remote
Mid, Senior Level
$78K/yr - $108K/yr
5+ years expThe Home Depot is a leading home improvement retailer, and they are seeking a Truss Manager to oversee a core service function within the department. This role involves managing a team to resolve complex customer issues, driving team productivity, and ensuring continuous improvement of processes.
RetailE-CommerceHome ServicesHome and GardenHome DecorHome Improvement
Responsibilities
100% Manages core function by working with team to drive resolution of customer service opportunities
Drives continuous improvement of processes and productivity
Establishes measurement systems and accountability of team members
Coaches and develops associates
Ensures that staff receives the necessary resources and training to deliver effective services
Selects, develops, and motivates assigned staff
Considers new approaches within general policies and short-term goals when solving problems
Expected to provide infrequent status reports to management only as appropriate
Qualification
Required
Must be eighteen years of age or older
Must be legally permitted to work in the United States
5 years of work experience
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED
Leadership skills including the ability to motivate, train, and develop associates
Develop and act upon strategy
Understanding of process improvement, root cause, key performance indicators
Strong listening and communication skills
Positive attitude
Professional attitude and appearance regardless of circumstance
Analytical, strategic, and constructively critical; proven ability to develop comprehensive solutions to complex problems
PC Software skills including Excel, Word
Ability to effectively interact with employees at all levels of the organization
Preferred
Bachelor's Degree preferred
Store manager or assistant store manager experience
Requires highly developed interpersonal skills for dealing with sensitive or controversial situations
Company
The Home Depot
The Home Depot is a retailer of hardware, consumer goods, and DIY supplies both online and offline while providing home delivery services.
10001+ employees
H1B Sponsorship
The Home Depot has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (67)
2023 (32)
2022 (66)
2021 (62)
2020 (33)
Funding
Current Stage
Late StageTotal Funding
unknown2007-07-31Debt Financing
Leadership Team
Ted Decker
Chair, President and CEO
Chip Devine
Senior Vice President
Recent News
2026-02-06
Mexico Business
2026-02-02
Company data provided by crunchbase