Mulhalls · 12 hours ago
Operations Lead, Customer Pick-Up
Omaha
Full-time
Onsite
Entry, Mid Level
2+ years expMulhalls is a plant shop dedicated to beautifying the community of Omaha, established in 1953. They are seeking an Operations Lead for Customer Pick-Up to manage daily tasks and processes, ensuring a seamless customer experience and maintaining plant health.
RetailE-Commerce
Responsibilities
Create a seamless customer experience by modeling our Customer Journey process and standing behind our Evergreen Guarantee™
Actively engage guests to support service and loss prevention, assist with purchases and returns, and promote our loyalty and Round-Up programs
Champion daily operations by leading training, reinforcing zone schedules, and supporting a clean, well-organized floor
Manage plant health and presentation at Customer Pick-Up by overseeing watering, spacing, and staging
Lead the Customer Pick-Up process by keeping areas organized, updating systems, resolving overdue orders, and loading orders quickly and accurately
Qualification
Required
A belief in and passion for our purpose – beautifying our community
An ability to bend and lift 50 pounds, stand for long periods, and work in a variety of weather conditions
An ability to operate powered equipment, including skid loaders with tree forks, forklifts, and articulated loaders
The ability to manage multiple, competing priorities with a consistently positive response to pressure
A supportive team player who anticipates problems and works collaboratively to solve them
Preferred
2+ years of retail experience, preferred
Benefits
401(k)
401(k) match
PTO
Paid holidays
Medical
Vision
Dental
Paid family leave
Company-paid short-term disability
An Employee Assistance Program for free and confidential mental health, legal, and financial services
Referral bonuses
Health Savings Account (HSA) and Flex Spending Account (FSA) options
Pet insurance package options
Wellness partnerships
Community membership partnerships
Retail discount partnerships
Company
Mulhalls
We like plants, people, and beautiful spaces.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mick Mulhall
CEO
Dan Mulhall
Partner
Company data provided by crunchbase