Fuego Leads, LLC · 2 days ago
RxSaver Customer Service Representative
Fuego Leads, LLC is seeking a highly motivated Customer Service Representative to join their dedicated team at Rx Savers LLC, a prescription advocacy company. The role involves communicating with manufacturers about patients' enrollment statuses, verifying patient information, and maintaining accurate customer records to ensure a seamless experience for clients.
Customer ServiceHealthcareAdvertisingMarketingCall CenterHealth CareLead Generation
Responsibilities
You will communicate with manufacturers regarding patients' enrollment statuses to ensure accurate and timely information exchange
You will verify patient information meticulously to maintain accurate and up-to-date records
You will document and update customer records based on interactions, ensuring data integrity and confidentiality
You will develop and maintain a comprehensive knowledge base of evolving products and services to provide informed assistance to patients and team members
Qualification
Required
You learn and adapt quickly in a fast-paced environment
You maintain a positive and professional demeanor while interacting with clients and team members
You utilize excellent communication skills to convey information clearly and effectively
You prioritize tasks efficiently and multitask to meet deadlines and business needs
You apply strong problem-solving skills to analyze challenges and implement effective solutions
You are proficient in Microsoft Office applications, including Outlook, Word, and Excel, to complete daily tasks and reporting
Preferred
Drivers License and reliable transportation
Group Health Insurance after 3 month Probationary Period
401 K matching after 3 month Probationary Period
Benefits
10 Days PTO + 3 Sick Days (After 90 days)
Group Health Insurance after 3 month Probationary Period (Optional)
401 K matching after 3 month Probationary Period (Optional)
Great Career development opportunities
Company
Fuego Leads, LLC
As an advertising and technology company, Fuego Leads excels in developing domain presence across industries and generating the highest quality customers while supporting the contact process through technology and data science agnostic to contact medium.