Southeastern Pennsylvania Transportation Authority (SEPTA) · 4 hours ago
Operations Analyst I (5204) Capital Program Support
Philadelphia, PA
Internship
Onsite
Intern, Entry Level
$60K/yr - $74K/yrThe Southeastern Pennsylvania Transportation Authority (SEPTA) is the sixth-largest transportation system in the U.S., connecting communities across a 2,200-square-mile service region. They are seeking an Operations Analyst I to perform entry-level administrative, data analysis, and financial assignments for the Operations Division, collaborating with other analysts and supporting project activities.
TransportationPublic Transportation
Responsibilities
Prepares and monitors weekly, monthly and ad hoc statistical reports
Utilizes the database to collect and analyze data
Visualizes data with charts, graphs, infographics, and/or basic dashboards
Establishes basic key-performance indicators to measure the effectiveness of business decisions and service delivery
Collaborates with project teams to ensure alignment between business needs and solutions
Drafts presentations for senior staff members
Identifies and recommends process improvements to enhance operational efficiency
Contributes to the development and documentation of standard operating procedures
Coordinates project activities and communicate updates to stakeholders
Supports change management and implementation efforts, including user acceptance testing (UAT), system integration testing, and validation of business requirements
Manage user accounts and access permissions, ensuring secure and efficient operations
Assists in the development and delivery of training programs for system users
Performs other duties as required
Qualification
Required
Bachelor's degree in business administration, data analytics, finance, or related field
Must possess knowledge of Microsoft Office Suite, and basic understanding of data visualization tools including but not limited to Power BI or Trimble
Must possess excellent verbal and written communication skills
Benefits
Comprehensive Healthcare Coverage – Medical, prescription, dental, and vision plans with little to no employee premiums.
Retirement Security – Participate in a Defined Benefit Pension Plan and a 457B Deferred Compensation Plan to build your financial future.
Work-Life Balance – Enjoy paid parental leave, generous vacation time, and paid holidays to recharge and spend time with loved ones.
Employee Wellness – Access wellness programs and resources to support your physical, mental, and emotional well-being.
Invest in Your Growth – We offer tuition reimbursement to support your education and career advancement.
Student Loan Assistance – Our positions qualify for the Public Service Loan Forgiveness (PSLF) program, helping you manage and reduce student debt.
Free Travel Perks – Receive a FREE SEPTA Transportation Pass, giving you unlimited access to all SEPTA services!
Company
Southeastern Pennsylvania Transportation Authority (SEPTA)
Welcome to the official LinkedIn page of the Southeastern Pennsylvania Transportation Authority (SEPTA).
Founded in 1963
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Scott Sauer
Interim General Manager
Recent News
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2025-12-05
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2025-11-12
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