nTech Workforce · 1 day ago
Security Operations Center Operator
Owings Mills, MD
Contract
Onsite
Entry, Mid Level
2+ years expnTech Workforce is seeking a Security Operations Center Operator who will monitor and remediate intrusion alarms through multiple security access applications. The role involves dispatching law enforcement to security events, maintaining site access, and providing first-level IT support related to access management across the enterprise.
EducationHuman ResourcesProfessional ServicesCollege RecruitingEmploymentRecruitingSocial RecruitingStaffing Agency
No H1B
Hiring Manager
Mamilla Preetam Raj
Responsibilities
Monitor the physical infrastructure and personnel safety across the Exelon enterprise through 24/7/365 alarm system monitoring and IVR phone system
Provide first level IT support for physical and logical access related issues, including company badge and physical access
Support cyber security, access management, compliance, and facilities with user terminations/suspensions, NERC/CIP compliance, initial triage of cyber security events
Perform forensic investigative support of video and access control records. Creating incident reports of findings
Create and validate security system repairs with internal and external partners
Perform and document system checks and video tours
Gain security industry experience through daily operations and interdepartmental workflows
Qualification
Required
Experience with CCure-9000
Experience with Exacqvision
Bachelor's degree (Preferred)
At least 2-3 years of experience with CCure-9000
Demonstrated knowledge with CCure-9000, Exacqvision, and JIRA
Knowledge with physical security intrusion systems and access control devices
Demonstrated proficiency on the following systems: CCure 9000E, Cisco Finesse, ExacqVision, Andover Continuum, DMP, AGS, ACAS, D3, JIRA, VMS, Everbridge, Microsoft Office Suite, iTOA, SharePoint, ServiceNow and any other systems or security equipment used by ESOC or the enterprise at the time of application
Strong time management and multi-tasking skills
Knowledge of PC/desktop workstation applications: Microsoft Word, Excel, Outlook, PowerPoint, etc
Ability to learn intrusion and access related security systems
Ability to troubleshoot remotely
Ability to write grammatically correct and stylistically appropriate business communications
Ability to work effectively under high stress situations, to rapidly assess and respond to life, safety, and security incidents
Company
nTech Workforce
nTech Workforce is a recruiting firm that offers a wide spectrum of staff augmentation and direct hire services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase