Empower AI · 3 hours ago
Senior Macintosh Systems Engineer
Alexandria, VA
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expEmpower AI is a company focused on providing AI solutions for government agencies. They are seeking a Senior Macintosh Systems Engineer to lead technical efforts in designing, implementing, and securing an enterprise macOS environment, while also developing automated solutions and addressing complex Mac-related issues.
SoftwareInformation TechnologyInformation Services
No H1B
Security Clearance Required
Responsibilities
Lead the development of scalable Mac provisioning workflows and device configurations to support new macOS releases and evolving organizational needs
Oversee maintenance, upgrades, and complex troubleshooting for the Jamf Pro server
Develop, maintain, and optimize advanced scripts using Bash, AppleScript, and the Jamf Pro API to automate workflows and enhance operational efficiency
Design and implement solutions that integrate the macOS environment with the broader enterprise Windows architecture, ensuring seamless compatibility and security compliance
Develop automation methods for system administration, endpoint security, application deployment, and user support to streamline IT operations
Continuously evaluate and implement emerging tools, practices, and technologies to enhance engineering and support capabilities
Provide senior-level engineering support to diagnose and resolve complex issues with macOS and deployed software, collaborating closely with engineering and support personnel
Work with third-party vendors and internal teams to address issues that require escalation, and provide testing and feedback when working towards successful resolution of escalated issues
Administer macOS updates and upgrades using Jamf Pro, as well as open-source software update enforcement tools, ensuring minimal user disruption
Configure, test, and implement DISA STIG requirements in accordance with DOD cybersecurity policies and standards
Create, test, and deploy custom application packages using Jamf Pro to meet enterprise software deployment standards
Create and maintain comprehensive documentation, including network diagrams and SOPs
Provide configuration and support expertise for COTS Mac applications
Support the growth of Junior Mac Engineers through knowledge sharing, hands-on mentoring, and collaborative project work
Qualification
Required
Clearance Required: US Department of Defense (DOD) Secret clearance or ability to obtain
Proven analytical and problem-solving abilities
Ability to effectively prioritize and execute tasks
Highly self-motivated and directed
Excellent written, oral, and interpersonal communication skills
Team-oriented and skilled in working within a collaborative environment
Ability to document tasks and requirements
Bachelor's degree in IT or related field—or equivalent experience
10 years of professional IT experience with at least 4 years in Apple/macOS administration or engineering
DOD 8570 IAT-II compliance (e.g. CompTIA Security+)
Strong scripting experience using Bash and AppleScript
Deep understanding of macOS and Apple ecosystem technologies, including Apple Configurator, Apple Business Manager, FileVault, Automated Device Enrollment, and zero-touch provisioning workflows
Proficient with enterprise authentication and directory services such as Active Directory, LDAP, Kerberos, and Single Sign-On (SSO)
Experience with smartcard authentication, pairing methods, and certificates
Knowledge and understanding of PKI, certificate authorities, and Keychain management
Experience installing, configuring, and supporting the following security and endpoint software: Microsoft Defender, Tenable Nessus Agent, Splunk, and Palo Alto GlobalProtect
Jamf 100 – Jamf Certified Associate
Preferred
Jamf 200 – Jamf Certified Tech
Jamf 300 – Jamf Certified Admin
Jamf 370 – Jamf Certified Admin - Jamf Protect
Jamf 400 – Jamf Certified Expert
Apple Mac/macOS certifications
Experience supporting federal government IT environments and compliance requirements
Proficiency with MySQL and PowerShell
Experience integrating macOS devices into Windows-centric enterprise environments
Company
Empower AI
Empower AI helps federal agency leaders elevate their workforce productivity.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2017-08-15Acquired
Leadership Team
Jeff Bohling
Chief Executive Officer
Paul Harrington
Executive Vice President, Chief Growth Officer
Recent News
Morningstar.com
2025-07-24
Company data provided by crunchbase