Solidus Resources, LLC · 15 hours ago
IT Technician
Reno, NV
Full-time
Onsite
Entry, Mid Level
$75K/yr - $85K/yr
2+ years expSolidus Resources is a U.S.-based gold development company focused on advancing the Spring Valley Gold Project. The IT Support Specialist will maintain and optimize IT systems, provide technical support to end-users, and contribute to the overall efficiency and security of the technology environment.
MiningAgricultureMineralNatural Resources
Responsibilities
Provide day-to-day technical support to end-users, addressing hardware, software, and network-related inquiries promptly and efficiently
Troubleshoot and resolve IT issues, either remotely or on-site, ensuring minimal disruption to business operations
Assist in setting up and configuring workstations, printers, and other peripherals for employees
Assist in maintaining our servers, ensuring their stability, security, and optimal performance
Monitor system resource utilization, identify potential bottlenecks, and take proactive measures to avoid disruptions
Assist in data backups and contribute to disaster recovery planning
Collaborate with the Senior Systems Administrator to implement network security measures and prevent unauthorized access
Install, upgrade, and configure software applications, ensuring they are properly licensed and updated
Maintain an inventory of hardware and software assets, ensuring compliance with licensing agreements
Assist in implementing and enforcing IT security policies and procedures to safeguard sensitive data and protect against cyber threats
Stay informed about the latest security threats and best practices, and actively participate in security awareness programs
Create and maintain technical documentation, including user guides and standard operating procedures
Conduct training sessions to empower employees with essential IT skills and best practices
Qualification
Required
2-3 years of work experience as an IT Support Specialist, or a similar role
Expert communicator with strong experience providing white-glove service to senior leaders and executives
Solid knowledge of computer systems, hardware, software, and network administration
Strong experience with Microsoft Windows and Office applications
Proficiency in troubleshooting technical issues and providing timely solutions
Strong problem-solving skills and the ability to work both independently and collaboratively in a team environment
A passion for technology and a proactive attitude towards staying updated with the latest IT trends and developments
Preferred
Bachelor's degree in Computer Science, Information Technology, or a related field is preferred
Company
Solidus Resources, LLC
Solidus Resources is a gold development company with a technically driven and fully integrated approach to shareholder value creation through developing gold projects in the USA using a disciplined approach to development and capital management.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase