Shulman Fleming & Partners · 1 day ago
Contract ServiceNow Program Manager
Shulman Fleming & Partners is looking for a Contract ServiceNow Program Manager to drive enhancements to the ServiceNow platform. The role involves managing projects remotely while ensuring effective communication and coordination among teams, focusing on project planning and execution.
Responsibilities
Drive Service Now SPM Module Enhancement project across multiple business and technology teams in a hybrid execution environment
Stand up project for realistic execution: project planning, budget tracking, and resource allocation, and working across multiple functions to structure and manage end-to-end project efforts through deep understanding of requirements, technologies, cross-functional impact, and business strategy
Execute weekly project and portfolio status reporting, understand and maintain program’s RAID log, run daily and/or weekly working groups
Provide appropriate information share and updates with senior management and other key stakeholders as well as ownership of key working group meetings
Indirect oversight of program and project level resources including those provided by 3rd party providers
Experience managing Service Now SPM and PMO standup and programs
Strong experience in project management methodologies & reporting, strong skills in delivery management, stakeholder management, risk management, and problem-solving
Exceptional communication (written and verbal), must be able to lead meetings, summarize, and articulate key points to provide clear direction and support to stakeholders and team members
Qualification
Required
Experience doing Stand Ups for a PMO
Ability to manage remotely
Drive Service Now SPM Module Enhancement project across multiple business and technology teams in a hybrid execution environment
Stand up project for realistic execution: project planning, budget tracking, and resource allocation
Working across multiple functions to structure and manage end-to-end project efforts through deep understanding of requirements, technologies, cross-functional impact, and business strategy
Execute weekly project and portfolio status reporting
Understand and maintain program's RAID log
Run daily and/or weekly working groups
Provide appropriate information share and updates with senior management and other key stakeholders
Ownership of key working group meetings
Indirect oversight of program and project level resources including those provided by 3rd party providers
Strong experience in project management methodologies & reporting
Strong skills in delivery management, stakeholder management, risk management, and problem-solving
Exceptional communication (written and verbal)
Ability to lead meetings, summarize, and articulate key points to provide clear direction and support to stakeholders and team members
Preferred
Experience with a global organization
Experience managing Service Now SPM and PMO standup and programs