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Reader,Meter - AMR jobs in United States
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Atlanta Gas Light · 1 day ago

Reader,Meter - AMR

Atlanta Gas Light is a subsidiary of Southern Company, serving millions of natural gas utility customers. The Reader, Meter - AMR role involves recording gas consumption data, performing installations and programming of electronic remote reading devices, and ensuring compliance with safety regulations while interacting with customers.
EnergyOil and Gas

Responsibilities

Downloads meter reading route(s) daily; enters route information into electronic data collection units in vehicle; drives route and collects data from Encoder Receiver Transmitter (ERTs) mounted on customers’ meters; uploads data at end of the route
Maintains and regularly updates electronic equipment (handhelds, Mobile Collectors, and etc.) to ensure accurate readings
Troubleshoots ERT problems and Missed Meters: inspects, reprograms, repairs, maintains, removes, reinstalls ERTs and indexes. Enters change data into Meter History System (MHS), and Georgia Customer Management Application (GCMA)
Efficiently works work-order route to complete orders in a timely manner and in accordance with company policies and procedures and operator qualifications procedures
Conducts investigations of high bill complaints, stop meters, and special reading by meter reading validation
Performs regular meter inspections and paints
Ensures truck is stocked with equipment, supplies, tools, and other equipment in a neat and orderly condition
Observes all safety equipment and regulatory guidelines to ensure compliance
Safely operations company assigned vehicles in performance of assignments
Occasional face-to-face interaction with customers via phone to obtain information and answer questions
Identifies problems concerning customers assigned to wrong route, converts non-ERT meters to ERT system, updates systems and corrects problems
Perform other duties and assigned on occasion

Qualification

Mechanical aptitudeMeter reading experienceCustomer service skillsDefensive driving skillsResolve situationsUse judgmentWritten communicationOral communicationInterpersonal skills

Required

High School diploma or GED
Mechanical aptitude
Basic knowledge and use of hand tools and equipment
State driver's license
Company driving test
Customer service skills
Good written and oral communication
Ability to resolve and diffuse difficult/escalated situations
Ability to use good judgment
Mechanical aptitude
Interpersonal skills
Defensive driving skills
Operator Qualified in accordance with Company Plan
Must be able to sit and drive for an extended period
Physically able to stoop, bend, kneel, crawl, walk, climb ladders, and lift weights at a minimum of 20 pounds unassisted
Must be able to regularly use hand tools, such as screwdrivers
Must also have keen senses of smell, hearing, vision and color identification
Ability to work in all types of terrain, around animals, and weather conditions is required

Preferred

Meter reading experience
Equivalent academic education and experience

Benefits

Competitive base salary
Annual incentive awards for eligible employees
Health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being
Incentive program

Company

Atlanta Gas Light

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Atlanta Gas Light provides natural gas delivery service.

Funding

Current Stage
Late Stage

Leadership Team

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Charles Hagins
Assistant to EVP, President & CEO Atlanta Gas Light and Chattanooga Gas
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Karen M.
Founder & Vice Chair - HOLA Employee Resource Group
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Company data provided by crunchbase