Matsuura Machinery USA, Inc. · 15 hours ago
CNC Machine Tool Field Service Technician
United States
Full-time
Remote
Mid Level
3+ years expMatsuura Machinery USA, Inc. is the master importer of Matsuura machining centres in the United States, delivering high speed and precision CNC machine tools. They are seeking a CNC Machine Tool Field Service Technician to provide installation, troubleshooting, maintenance, and repair support on Matsuura machines and controls.
Machinery
Responsibilities
Travel to customer's facility to provide installation, troubleshooting maintenance and repair support on Matsuura machines and controls
Provide comprehensive training to distributors and customers as wells as assistance over e-mail and phone
Utilize machine tool manuals, technical documents, internal and vendor resources to research machine issues
Ensure proper documentation regarding machine issues, repairs and installation; the Matsuura Field Service Engineer will provide detailed feedback to management, distributors and customers
Possess and maintain an in-depth knowledge of machine tool industry and Matsuura Machinery product lines
Execute warranty repairs and providing after warranty service on Matsuura products
Produce technical bulletins and repair manuals
Qualification
Required
Minimum of 3 to 5 years of experience in mechanical and electrical repair, maintenance and programming with a CNC machine tool builder or distributor
Experience with FANUC is required
Excellent technical, communication, and presentation skills
Ability to read and interpret drawings and schematics
Strong analytical and troubleshooting skills
Candidate must be able to meet the physical requirements of the job
Consistent travel is required
Candidate must pass a criminal background check
Preferred
Experience with Yaskawa and/or Siemens
2 year technical degree (electrical and robotics)
A factory maintenance technician may also be considered
Benefits
Medical - Employee portion paid 100% by employer
Dental
Vision
401(k)
401(k) match
Life insurance
Long term disability
Voluntary short term disability
PTO
Holidays
Company
Matsuura Machinery USA, Inc.
Matsuura Machinery USA is a subsidiary of Matsuura Machinery Corporation of Japan. Matsuura USA’s St.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase