King Risk Partners · 1 day ago
AMS360 Agency Management System Support Specialist
United States
Full-time
Remote
Mid Level
3+ years expKing Risk Partners, LLC is a growing leader in the insurance industry, seeking an exceptional individual to join their team as an AMS360 Support Specialist. This role involves providing support to users on AMS360 and collaborating with cross-functional teams to ensure quality control and consistency.
Property & Casualty InsuranceAuto InsuranceCommercial InsuranceInsuranceProperty Insurance
Responsibilities
Support to all users on AMS360 and all ancillary products post-converting to AMS360
Be a collaborative force, consistently embodying teamwork, motivation, positive behavior, and a dedication to achieving our collective goals and objectives
Collaborate extensively with cross-functional teams across King to insure quality control and consistency and will work alongside multiple strategic service providers
Uphold a sense of urgency and consistently meet deadlines
Exhibit outstanding written and verbal communication skills, including the ability to actively listen and proactively solve issues with minimal assistance
Showcase excellent time management and prioritization skills
Possess the ability to multitask, prioritize effectively, work independently, and handle sensitive information discreetly within a fast-paced, time-critical environment
Assist in support issues for users once they are live on AMS360
Provide advanced training to users as needed
Work with Vertafore Support as needed to resolve issues identified
Assist in operations/servicing related configuration of AMS360 including download
Onboard and Offboard AMS360 users including revising Security as needed
All other duties as assigned
Qualification
Required
Bachelor's degree or an equivalent combination of education and experience is required
A minimum of 3 years of experience in the insurance industry or software is mandatory
You must have a minimum of 3 years of experience using AMS360 agency management software
Support to all users on AMS360 and all ancillary products post-converting to AMS360
Be a collaborative force, consistently embodying teamwork, motivation, positive behavior, and a dedication to achieving our collective goals and objectives
Collaborate extensively with cross-functional teams across King to insure quality control and consistency and will work alongside multiple strategic service providers
Uphold a sense of urgency and consistently meet deadlines
Exhibit outstanding written and verbal communication skills, including the ability to actively listen and proactively solve issues with minimal assistance
Showcase excellent time management and prioritization skills
Possess the ability to multitask, prioritize effectively, work independently, and handle sensitive information discreetly within a fast-paced, time-critical environment
Assist in support issues for users once they are live on AMS360
Provide advanced training to users as needed
Work with Vertafore Support as needed to resolve issues identified
Assist in operations/servicing related configuration of AMS360 including download
Onboard and Offboard AMS360 users including revising Security as needed
All other duties as assigned
Preferred
Experience in implementing PL Rating, Insurlink, and Work Smart is preferred
Experience with ImageRight, Agency Zoom, BenefitPoint, InsurLink, and PL Rater strongly preferred
Familiarity with project management software or collaboration platforms, such as SharePoint, MS Teams, Monday, etc., is a plus
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
401(k) with employer match
Short-Term Disability (employer paid)
Long-Term Disability (employer paid)
Life Insurance
Employee Assistance Program
Generous PTO Policy
Tuition Reimbursement
Employee Referral Program
Growth and advancement opportunities
Company
King Risk Partners
We are one of the fastest-growing insurance agencies within the top 100 brokers in the United States.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Madison Capital Funding
2025-04-23Private Equity
2022-01-12Debt Financing
Leadership Team
Scott Popilek
Chief Executive Officer
A
Ali Omar
Chief Financial Officer
Recent News
2025-12-03
Company data provided by crunchbase